I'm trying to get a tune this week bye rlz emailed them last week no response.Anyone have an employee number direct instead of the actual rlz number?

 

Message pro1 on here.

 

Ok didn't think about doing that.. Thanks

 

i talked to them at the track saturday they told me to email. he said it would take week for him to reply.

 

yea. i emailed months ago. no answer.....

 

ya best bet is to drive up there the drive is well worth it and wes trys to answer the phone when there not busy pm if he dont reply by friday

 

hell yeah someone help me get a contract with them too!

 

u kno the number matt
Sorry Guys we have been so backed up Tuning is about 2 weeks in advance
u can call 704 262 7948 or email wesspry515@yahoo.com or rlztuning@ctc.net

 

they got u wearing some sweet heels for that secretary position ?

 

Haha FUNNY met to say contact..but anyways idk if would want them to work on my car if there's a problem with it & you can't get in touch with them..might be something they can help u fix over the phone..if that's the shop that did all ur work be dumb to have to call another shop with your problems..

 

wat

 

i thought this was a bad economy

 

I don't believe that at all.. If you do good work, you have a line..

 

seems like there are numerous other companies that are winning races with their head designs that dont take 2-6 months to cnc a head and answer your phone calls at the same time. i dont get how people stick up for zero customer service. their heads might be the best in the business but not returning emails and calls is not something a lot of people wanna have happen to them. especially when they are asked to give a non refundable 500 dollar deposit on a head that they have no idea when they will be getting.

 

I'm with you on that one..

If you can't get in touch with someone at a company you want to do business with, there is always someone else down the road..

 

I sent my head to RLZ over the winter and got it back BEFORE I needed it... They asked what my time frame was and made it happen. Spoke with Brad and Wes many times before, during, and after the work.

I'm very happy with the service that I received.

Thanks RLZ!!!

 

keep it moving then buddy.
Sorry but We are busy, 500$? we never take payment up front on heads. U want my attention you got it ? Heads are about 3-4 weeks out I dunno where u got 5 months from. thats pretty good right now considering there are over 100 heads in line. We work with the racers they need there parts they get it.

 

This is true. I tryed to pay RLZ upfront and they would not take my money.

 

lol im sure you hook up racers. thats why normal people make posts on here saying they never get their stuff. im sure the racers get their stuff.


heres a PM i got yesterday from someone that was interested in a used cnc head i had for sale.

he would just lie to me for no reason i guess after i sold my head?

"RLZ...I went over there and it cost $1000 to cnc my head..but it might take them 2 months...it might only...they want $500 deposit with no refund...I ask them if it took them more than 2 months to do the head will I get my money back..NO..hell with them..I will never go over there no more...Damn I guess you sold your head..I have to call **** and get my send off..."

might be able to say hes lying if there wasnt other threads and posts popping up on here from time to time saying they cant get ahold of you guys or you have had the head forever.


listen man this is an open forum i stated my opinion. i benefit zero from trying to argue with you so im not going to waste my time. like i said you could call me an idiot if this wasnt the first time a thread like this popped up but its not. good luck

 

this is what happened with the guy start this treat: Originally Posted by Nasty_EK
I took 2 cars down to kmod today only unloaded one cause i just didnt feel good bout there tuning, boy was I right made 1st couple of pulls and he said it won't go pass 4500 rpms wasted an hour messing round finally I tell him go off another tune that was already on car made another pull made 400+ blew overflow hose off then he said it's got a blown head gasket then says tps not workin then said got 2 springs in wastegate..never tried to diagnose the problem if there was one but they just keep running it on dyno..then there sitting in the car looking at each other tlking on the phone.I just told them take it off the dyno.(I asked who's doin the tuning he say shes tuning it I'm just tellin her what to do) not to mention they where disagreeing on what to do etc.Then the dyno owner was a a** cause alittle antifreeze wasted on dyno so he starts thewing stuff around in hooking fans & there still making pulls after we fixed it.. The dyno owner watchs the clock the whole time charged us full price & didnt do much of anything...just an bad experience never goin back..

 

i want to know why you think you should get the 500 dollars back, if it was a deposit for the machine work being done on your cyl head?


seems like some people dont think clearly, or understand the fact that other people had their stuff at Rlz before you. relax and take a number........

 

it might take a while to them to respont but believe me you will be happy with their work i got several cars build tuned fix for me and friends !!!!!!!!!!

 

 

Chilango2004 ..I shoulda just waited on rlz to do my tuning. Kinda got in a hurry..But did call me yesterday and touch base with me

 

Call me tomorrow nasty-Ek I can set u up a tune date.