DESMOND lags big time. He will tell you to get there early and should only take him 2 hours. When in actuality he won't start on your car until 2 1/2 hrs later and take his sweet *** time. It's in your best interest to have him come to you for the install, so you can relax in your own home for the 8 hrs. it'll take him to install.

Make sure you get the alarm install completely finished right then and there. He will NOT, I repeat WILL NOT send any additional parts like promised when he didn't finish the job in the first place.

He says he'll get you the part but it will never come. So you try calling, leaving voice mails, texting and pm'ing but DESMOND is great and dodging them all.

As inexpensive as the missing part maybe, it can determine the difference between your car getting stolen or not. So what’s the point in getting an alarm in the first place if it’s not complete.

Do you really think Desmond will really warranty his products or provide technical support? I DOUBT it, especially when he goes out of his way to avoid all contact after he gets paid.

So much for customer satisfaction!

 

Dude, what alarm did you get, and into what car. What options did you add, and what part are you missing? How long has this been going on? He seems to be a fairly respectable guy, but then again, i haven't been a member of this forum too long. Hopefully there is a reasonable explanation???

 

Not this **** again.
people know he has a history of this and yet they still keep sending him money/buying things and are suprised and mad when he does this same stuff again.

This by far isnt the first time, when will people learn?

 

Well, I only come here from time to time.

Just letting everyone, who didn't know like myself to watch out. Don't do business with DESMOND!

 

You need to search, 1 minute of search and you could have found so much information on desmond it would scare you.
Serously, Im not trying to be a dick, but this sort of thing isnt unusal. Next time you decide to do something like this look around for a minute.

When desmond does come through he does great work. I do have personal experience with his work. Is he the cheepest, no, nor is the fastest. But i promis you he is better then cartoys or other well known places.

 

Well I'll be sure to search the person and not just the product or installation next time.

I'm glad he came through for you. Wish I could say the same for me.

 

Never!

Kinda wondering what this has to do with this site also? Desmon no longer sells things through HT at least thats what was expressed last time.

claiming length of time to install isn't a valid complaint. If you wanted to be in and out you could have gone to car toys and got a crappy install. I know first hand that quality installs take some serious time.

Anything else and you could have done a search.

 

LMAOOOOOOO

he does this crap all the time..

 

You seem to be on his dick all the time.

Doesn't take 8 hrs to install an alarm.

 

it took me and my buddy almost 8 hours to do a full stealth install on his crx, and we're not pro's nor did we hook up hella sensors. if you want something done right, do it yourself. or let him take his time.

 

I think it is. When you install alarms all the time it shouldn't take this long. Especially when he's using wires from the old alarm setup. Tells you it'll take 2 hrs but doesn't even start on your car until 2 hrs later. That seems like an issue to me.

Also it was a basic stealth install.

 

Your hood pin was sent to you. I did not have it nor wanted to drill into your car with the one that came with the unit. And no I have not doged anyone calls. The only thing missing is the hood pin. I could of drilled the one that came with the alarm. BUt why mess up the car when there is a different style one to use. And I did not have that one in stock. I never told you it takes 2 hours to install. We did your install, I treated you to lunch. Not much else for me to do. Your car is done correctly.

I told people last week that I would not be taking anyone calls or doing anyones cars. I am taking time off to build my car. I have not had time to work on my own stuff cause I am working on everyone elses. I not doing any more cars till my car is completed.

 

I don't people bombard me with pm's and emails. So I try to help them out. Reason one is why I do mostly walk in or appointments. Or have people come to me. I over trying to do mobile for people. I'll stick to my dealerships and rental cars companys for this now.

Orly? You don't even know me nor my business or what I do everyday.

 

You must be thinking about another guy. You didn't buy me lunch. I was the one who came early as you requested and then you helped someone else before you got around to my car. That's after I was already waiting around for an hour. That was the day you kept trying to scavenge parts off the ITR that just got in a wreck.

I don't know where exactly the hood pin went but I never received it.

As I told you, I would have known if you weren't accepting any calls if you would have answered my calls, voice mails, text and pm's before. It wasn't just one week since I've been trying to call you.

I did happen to get Desmond's attention and he did call me this morning trying to rectify/assist in the situation.

 

Im drunk so if its hard to understand im sorry.

Give the guy a brake, he is very busy and does great work. I for one know that becuase i have pm'd regarding questions. yes, it takes a little while for him to get back, but that is just fine.

You have to understand he has a life, and he cant spend every momet of it working on alarms, or with customers. Everyone needs a brake from it, and he is no exception.

 

Thats understandable , but if u spent several hundred hard earned dollars to protect your ride im sure you would expect your moneys worth at least and not be ignored or notified promised info.

 

Its funni how ur visitor message dissapeared from his page .....

 

Yea, i know, as i recently spent several hundread dollars on a alarm/install.

The hole point is this inst the place to post such a thread, all it is going to do is draw in a bunch of people who have no experience and are going to noithing but talk ****.

This hole thread is stupid. I would much rather have my car sit with him for 8 hours and have him do the best job, rather then rush it and do a crappy job. you agree??

from what i have seen and read, its over a god damn hood pin? REALLY!!?

BTW, i spend 629 at cartoys, and got ****!, Yes i know what it is like. Am i happy no.

 

U cant compare a one man show (desmond) to a actual car audio store. Cartoys needs to make money for store rental, inventory, advertising and the like so it wouldnt b profitable for them to take 8hrs to install an alarm stealthly n properly. To them the more cars the more money where as desmond would make a decent amount doin one stealth install a day.

Something as "simple" as a hood pin as u can see with the OP can mean alot on his personal experience n dealings with desmond. If he wants good feedback n referals then he needs to bak up his work.

I wouldnt leave my car with him for 8 hrs n have parts still missing for a complete install. Thats another reason y Des is lackin because he lacks the PROFESSIONAL aspect of doin buisness. Avoiding previous clients for new ones just aint good buisness.

 

Says some tool from the internet. Have you personally ever installed a stealth alarm?
I have and it took me more then 2 hours to remove said stealth alarm let alone install it.

I don't know what all your complaints are and some of them may be very valid. But any decent alarm install is going to take longer then 2 hrs. I have installed many alarms and if they are of decent install quality then they take time. I would rather someone get the appropriate amount of time on my car the hack and slash their way through it. Think of it another way if he spent that much time on it, it only benifits you. If he were being paid by the hour the more time he spends the less he makes.

In any event unless you bought the alarm through this website then it probably doesn't belong in this forum. There is a scammer forum you could post in if you believe he is a scammer. From everything I have seen he is slow but always comes through. That may not make you happy but a little searching and you would have known this upfront.

 

Ok, i understand that, however cartoys's charges by the hour. But whatever.
When my friend had his alarm installed on his type r, by cartoys we dropped the car off at 10am, didnt pick it up until 6pm. They orginaly said closing at 9pm it would be done.

You may see things differently then i, but steath alarms are by no means easy or quick to install.
If it meant a better installed alarm, i would persoanly leave my car with des for as long as it took.

I assited my friend in doing his stealth alarm, it took us 1.5 hours just to take all the crap out just to gian access to where we wanted the alarm. and another couple hours to install and put everything back togher. No properly installed stealth alarm with take less then 2 hours, period.

I agree, i understand he is upset about missing peices, but there are better ways to get what you want then posting a thread here.

 

I am definitly on the wrong coast.

 

Your kidding.right?

Valet switchs under the carpet, self tappers through the cars floor pan, alarm brains and sensors mounted in a spot in the car that is most likely to get wet, it also looks like no unused alarm wiring was removed from any of the plugs on any of the installs you show. smaller gauge power leads connected to a bigger gauge lead without fuses installed.

Last but not least, we all now know where you install your alarms, don't quite your day job, JEEEZZZ. 94

BTW, I do not normaly post on **** on killer treads as in every case I have seen at some point the OP ends with a "problem resolved" or "there was a misunderstanding".

 

While my installs may not be up to your standards, they have served me and ALL my clients very well.

I make sure to handle all transactions personally and professionaly. Every client who I do an alarm for gets my cell number, home number and email address. Not only that, but I do all my installs at home...so they know where to find me.

I encourage you, or anyone else to search every forum you can and see if you can find a single complaint or issue with any of my installs.

Like you, I normally don't hop on these "Desmond" threads, but I just thought I'd step back in and defend myself.

 

I normally stay away from threads like this as well, but I can't help but stay outta this one... First of all, I dont think the OP should've started the thread in the first place, but I do agree with having beef with the lack of communication on Desmond's part. A simple text would've sufficed. The beef over the hoodpin, I mean, at the end of the day, is a hood pin worth making such a deal to cause a beef over a forum? Prob not... I do agree with some of the statements that fcm made, IDK if i would've used self tapping screws to the floor pan as the best way to accomplish an install, and Im also not a fan of having all the wires run up the driver's kick, together, but its a better install than 99% of all the other security installs Ive seen. I do like the alarm installed under the seat and under the carpet though, I'd just rout my wires slightly differently, it just depends on what the customer was willing to pay for I guess. I do wanna add however, if your alarm install takes under two hours, I'd be concerned about how easy it would be to bypass. If I'm in a hurry, I can install an alarm/remote start with transponder bypass in less than an hour and a half, but its prob gonna be fairly simple to get around. If a customer wants something different done, then they are gonna have to pay for it. Desomond's basic rate is fairly cheap in my honest opionion, and if it took less than 5 hours for what he offers, I'd be concerned that I overpaid.

I mean, look, everyone handles everything differently, I agree with most of the comments made, but I hate causing beef. Im sure PM's could make messages clear, but must of us here are making a living off of what we do that is posted on this thread. I'd just hate to cause problems for someone else's way of life based on what was posted over a public forum.

The point im trying to make is that, Desomond makes a living off of what he is doing, but man, to make a thread that most of his customers read that downs him so bad for only a hoodpin kinda sucks man. Im sure he will be more concsious about communication from this point forward, but man, the guy has got to eat, and something like this could kill him!

PS... I dont know desmond, fcm, or anyone else on this forum, so Im not trying to suck anyone's dick, Im just trying to be non-biased or subjective, so that if anyone else reads, they get a non subjective opinion...