My FIPK2 got bent the hell up when my Si got stolen. K&N replaced the damaged parts free ("Z-bracket" that holds the heat shield got majorly twisted, couple other parts damaged or destroyed).

I sent an email asking if I could order the pieces separate, perfectly willing to pay, but they sent me the replacements free. Sweet company and I love the intake. (Filter on a stick... but with a heat shield).

 

huh, I guess I'll buy my intake for my jeep from them lol.

 

 

Wow, did you tell them it happened because the car was stolen?

 

Yeah, my email was something to the effect of "In a theft attempt, parts A B C and D were damaged and I wanted to know if it would be possible to order them separately." They responded with "Give us your address and information." And I got them in the mail.

 

i have the same thing before. K&N is very good when it comes to customer service. they stand behind their product, and for good reason.

 

That's cool.


.

 

I called them up and they very easily gave me dyno numbers for any car I asked.

K&N

 

wow impressive, now they'll get 10,000 emails about "stolen" intakes

JUST KIDDING

 

lol, well not like I asked for the whole intake or even the most expensive pieces (filter/tube/shield), just a few of the ancillary parts. Worst case scenario, they'll charge.

They have them on their web site, too.