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2010 cross tour with severe axle noise at 50 -55mph

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Old May 27, 2010 | 09:35 AM
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Icon2 2010 cross tour with severe axle noise at 50 -55mph

I bought a 2010 Cross Tour with 4WD .It has a severe axle whine at 50-55 mph.

Dealer says they are all like that (right),I contacted Customer relations in Ca. and they said they resort to the dealers input.

I am pretty much at a stand still and frustrated as how a new vehicle could have this kind of problem.The vehicle has had the noise at 50 miles and now it has 600 miles .The noise is getting worse.

Any ideas?/change lub?/check the active noise control feature?

All comments are welcome
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Old May 27, 2010 | 10:25 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Whats the problem... deals says normal, Honda says normal... where is the problem?

Coming to a technical forum with what is essentially a warranty issue is kind of "Trolly" in nature.

work with your dealer and keep accurate records of all your visits. that's the best advice you are going to get. It's a great car

by the way... post a picture of yourself in front of your car
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Old May 27, 2010 | 10:33 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

try another dealer
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Old May 28, 2010 | 10:00 AM
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Default Re:Well there is a lemon law here in Mi.,thnaks for the advice

Originally Posted by MSchu
Whats the problem... deals says normal, Honda says normal... where is the problem?

Coming to a technical forum with what is essentially a warranty issue is kind of "Trolly" in nature.

work with your dealer and keep accurate records of all your visits. that's the best advice you are going to get. It's a great car

by the way... post a picture of yourself in front of your car
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Old May 28, 2010 | 01:16 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by dizzyfuzzy
I bought a 2010 Cross Tour with 4WD .It has a severe axle whine at 50-55 mph.

Dealer says they are all like that (right),I contacted Customer relations in Ca. and they said they resort to the dealers input.

I am pretty much at a stand still and frustrated as how a new vehicle could have this kind of problem.The vehicle has had the noise at 50 miles and now it has 600 miles .The noise is getting worse.

Any ideas?/change lub?/check the active noise control feature?

All comments are welcome
If it has made the noise since new, what makes you think it is a "problem"? It's probably normal. Did you test drive the car before buying? Have you driven any other Crosstours?
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Old May 28, 2010 | 07:07 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Get in another 2010 4wd and see if it does it. This is called compare to a known good unit. If it is the same then there you go. Even if they are different that doesn't necessarily mean there is a problem there is an expected level of noise with all things mechanical. As mentioned work with your dealer. And as always you will get more flies with honey than vinegar. Being nice and concerned doesn't mean being a demanding *******. People sometimes confuse this.
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Old Jun 14, 2010 | 12:23 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by KWayRacing
Get in another 2010 4wd and see if it does it. This is called compare to a known good unit. If it is the same then there you go. Even if they are different that doesn't necessarily mean there is a problem there is an expected level of noise with all things mechanical. As mentioned work with your dealer. And as always you will get more flies with honey than vinegar. Being nice and concerned doesn't mean being a demanding *******. People sometimes confuse this.
I am going to use the Lemon Law here in Michigan since the axle whine decreases the value of the vehicle and of course the problem just gets worse with time.

The dealers don't have a clue,they keeping talking about tire noise,when it is ring and pinion noise.
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Old Jun 16, 2010 | 09:03 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by dizzyfuzzy
I am going to use the Lemon Law here in Michigan since the axle whine decreases the value of the vehicle and of course the problem just gets worse with time.

The dealers don't have a clue,they keeping talking about tire noise,when it is ring and pinion noise.
There were several questions posted in the above post that you did not answer. One is, Was it like that when you bought it? If the answer is no, and the dealer insists its normal, do what another post in this thread recommended. Ask for the representative to take a spin out in a new Crosstour and see what he says if in fact the noise is not normal.

Also I don't think the lemon law is in affect here. The lemon law is when the car has the same problem occur with the same part 3 times in a certain time frame. You haven't had anything replaced, nor repaired.
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Old Jun 16, 2010 | 10:22 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by dizzyfuzzy
I am going to use the Lemon Law here in Michigan since the axle whine decreases the value of the vehicle and of course the problem just gets worse with time.

The dealers don't have a clue,they keeping talking about tire noise,when it is ring and pinion noise.


check your ears...you might have a bee in there...if so..go to god and pursue the lemon law on your ears..since everything in life is so perfect...
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Old Jun 22, 2010 | 03:53 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

My two week old CT is really quiet!! Either you have an axle issue, or your active sound suppression isn't working. My CT is MUCH quieter than the '04 Accord EX V6 we traded in.
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Old Jun 22, 2010 | 05:54 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

the cross tours i have driven are ALL very nice, and very quite. I love the car
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Old Jun 23, 2010 | 06:40 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by MSchu
the cross tours i have driven are ALL very nice, and very quite. I love the car
It would seem to me that if you (the self-proclaimed expert of all things Honda) state that the Crosstours you have driven are all very QUIET, then the fact that the OP has a severe axle whine at 50-55 mph, then one might assume there is indeed a problem.

Yes, I know, there are no problems with any Honda, just the nutty owners. (Like the non-existent headlight flicker, rear brake wear, paint chipping/peeling, rear shelf rattles, etc.). They were ALL just Honda "features". We'll add "severe axle whine at 50-55 mph" to the features list.
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Old Jun 23, 2010 | 09:36 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by Katana Pilot
the fact that the OP has a severe axle whine at 50-55 mph
"Fact"? The original poster never answered any questions when asked about the problem. I for one don't even know what an "axle whine" is and have never heard any noise I would describe as such on any of the thousands of Hondas or Acuras I've serviced in the past decade. If this was indeed a legitimate complaint and the owner was otherwise satisfied with the vehicle, I'd think that that person would try to work with us (or their service facility) in a civilized manner in an attempt to understand and correct the problem.

I smell a troll...
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Old Jun 23, 2010 | 10:31 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

This thread hurts my head to read.
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Old Jun 25, 2010 | 07:36 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

lemon law won't work since they never admitted to a problem....
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Old Jun 26, 2010 | 03:04 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by 99blackcivicSi
lemon law won't work since they never admitted to a problem....
Wrong. From the Georgia Lemon Law - "Any defect or condition included in the manufacturer's warranty that substantially impairs the vehicle’s use, value or safety to the consumer is covered under the Lemon Law. " I expect the Michigan law is essentially the same.

Note the statement "to the consumer". The manufacturer does not have to recognize the defect. Honda did not recognize the "headlight flicker" problem - stated it was "normal", yet there were three of us that had our vehicles repurchased through Lemon Law hearings.

The consumer has to show impairment on any ONE of the three items - use, value OR safety, not all three.
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Old Aug 3, 2010 | 08:29 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

I have a 2010 Crosstour 4WD with the same noise. In fact, the noise is more prominent at 35mph and can be reproduced at will--just drive at 35mph!

I wrote a letter to the president of the plant that makes the Crosstour. I then received a call from Honda HQ and they are looking into the problem by contacting my dealer.

I had contacted my dealer and they were clueless but did test multiple new Crosstours on their lot--both the 2WD and 4WD models--they all make the same noise at 35mph. Unfortunately, the dealer was of no help beyond verifying that the problem exists.

I believe it's coming from the drive train and is an engineering or manufacturing problem. It sounds like a bearing whine of some kind.
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Old Aug 4, 2010 | 02:53 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Greetings,

I test drove a 2wd and an AWD extensively two weeks ago and bought a different AWD this past Sunday. I haven't noticed the noise you describe in any of the 3 Crosstours I drove. I'll definitely keep an ear out.
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Old Dec 21, 2010 | 12:02 PM
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Icon5 Re: 2010 cross tour with severe axle noise at 50 -55mph

The CT has 5200 miles and the axle whine is about the same still can hear it with the radio on.

The car acts and sounds like a $15000 vehicle not a $33000 vehicle
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Old Dec 24, 2010 | 02:49 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by dizzyfuzzy
The CT has 5200 miles and the axle whine is about the same still can hear it with the radio on.

The car acts and sounds like a $15000 vehicle not a $33000 vehicle
where are you located at? if your in the NOVA or maryland area PM me and i will fix it if there is an issue.
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Old Dec 24, 2010 | 05:21 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

Are you sure that the noise isn't normal? I have never driven a CT but I hear they are very nice cars. I HIGHLY doubt the Lemon law will work. The safety of your vehicle is not being affected, and even if it was you have no way to prove it.
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Old Dec 25, 2010 | 08:43 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

i just saw you were located too far away...

if anyone has this issue and are in the NOVA/DC/Maryland area please i am asking you to bring the car to me if this is an issue and is not normal i think it should be taken care of. I have driven plenty of crosstour's and none of them have a noise i consider to be abnormal i would like someone to point this noise out to me in a vehicle that does it.
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Old Dec 27, 2010 | 10:32 PM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

yeah id def have a word with the dealership. its a 2010 model. NEW car. you shouldnt have to search the intranets to fix your NEW car. were here to help but man give them an ear full
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Old Dec 28, 2010 | 11:11 AM
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Default Re: 2010 cross tour with severe axle noise at 50 -55mph

I haven't heard of this complaint before. Have you driven another Crosstour for comparison or did they say that they compared it to another vehicle?

If you have not done so already I would contact another dealer.

Originally Posted by Katana Pilot
Wrong. From the Georgia Lemon Law - "Any defect or condition included in the manufacturer's warranty that substantially impairs the vehicle’s use, value or safety to the consumer is covered under the Lemon Law. " I expect the Michigan law is essentially the same.

Note the statement "to the consumer". The manufacturer does not have to recognize the defect. Honda did not recognize the "headlight flicker" problem - stated it was "normal", yet there were three of us that had our vehicles repurchased through Lemon Law hearings.

The consumer has to show impairment on any ONE of the three items - use, value OR safety, not all three.
So do did you buy another Honda or are you just here to troll?
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Old Jan 10, 2011 | 12:29 PM
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Icon6 Re: 2010 cross tour with severe axle noise at 50 -55mph

Originally Posted by hatchet_honda
yeah id def have a word with the dealership. its a 2010 model. NEW car. you shouldnt have to search the intranets to fix your NEW car. were here to help but man give them an ear full
Your right i should not have had to search the intranets for a solution but 4 different dealers said it was tire noise/normal etc.

I did see a item about replacing the trans fluid with a synthetic product.

I used Amsoil in the trans and in the transfer case and it has made a BIG improvement. I am actually going to keep the car now but it was not a good last 7 months searching this prob for my new vehicle.
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