Just received an email from Koni NA that my shocks that I sent them was denied for warranty because the tech that tested them did not find any leaks when he put them in the dyno.

When I spoke to the rep. I explain it to him that the shocks were leaking oil when you adjust them. And now he is asking me if I should want the shocks back or scraped it there.

Koni sent me a replacement but they have to charge my CC first now that they could not find nothing they are denying the warranty and would not credit my CC. I do not want 2 set or rear shocks what will I do the other one.

Can I fight this thru my credit card and tell them that the product in the first place was defective?

 

dang man. I assume you have spoken with someone at Koni NA directly?

I would tell you to contact Lee Grimes (CRX Lee) with Koni NA, as he used to frequent H-T, but he hasn't been on since before the vB switch, unfortunately.

 

the CC company will just say you have to talk with the koni rep. CC company dont give a SH*&

 

Yeah thats what I thought, Well I'll just sell it on Ebay.

 

That is pretty shatty man, i got a pair of old Koni yellows and I thought there was a lifetime warranty on their products!

 

I had a similar problem with a front set. Oil would leak from the adjuster if you put any side load on it. If you didn't touch it , it wouldn't leak.

Sent mine in an they accepted my claim.

Make sure you describe clearly the mode of failure. The replacements are still cheaper than retail.

Good luck.

 

Koni lifetime warranty applies to the original purchaser only. Their warranty language clearly states that.

Koni NA sells the Sport shocks for most Hondas for around $150 each. You can find sets of them from other retailers for $500 or less, which is $125 or less per shock.

 

there are a couple of H-T sponsors selling those for a good price. Check the Sponsor Marketplace.

 

Described it and still they won't accept it. They claim that it was put in their dyno and the shocks was up to spec. and found no leak. I told them that it would leak from adjusting the car under load and I still get no.

Looking for buyers less than 500 miles in it. $150 plus shipping.