Honda Civic (2006 - 2015) 2006 - 2015 Civic Forums

Worse customer service!!

Thread Tools
 
Search this Thread
 
Old May 5, 2007 | 04:10 PM
  #1  
Charged HB's Avatar
Thread Starter
 
Joined: Nov 2006
Posts: 18
Likes: 0
From: Fort Worth, TX, USA
Default Worse customer service!!

If your in the market of buying a new Honda, don't waste your time at Huggins Honda in Richland Hills, Tx. I've received the worse customer service, for the 5th time in 10yrs. and twice in one week!
Reply
Old May 5, 2007 | 04:36 PM
  #2  
FBPSidan's Avatar
Honda-Tech Member
 
Joined: Apr 2002
Posts: 1,256
Likes: 0
From: Land of Hookers n Blow, NV, USA
Default Re: Worse customer service!! (Charged HB)

care to elaborate?
Reply
Old May 5, 2007 | 04:40 PM
  #3  
Phil DeVtec's Avatar
Honda-Tech Member
 
Joined: Dec 2001
Posts: 10,539
Likes: 0
From: South Jersey
Default Re: Worse customer service!! (FBPSidan)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by FBPSidan &raquo;</TD></TR><TR><TD CLASS="quote">care to elaborate?</TD></TR></TABLE>

Please explain!
Reply
Old May 5, 2007 | 05:07 PM
  #4  
BabyCry31's Avatar
 
Joined: Sep 2006
Posts: 202
Likes: 0
From: Menifee, CA, United States
Default Re: Worse customer service!! (Charged HB)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Charged HB &raquo;</TD></TR><TR><TD CLASS="quote">If your in the market of buying a new Honda, don't waste your time at Huggins Honda in Richland Hills, Tx. I've received the worse customer service, for the 5th time in 10yrs. and twice in one week! </TD></TR></TABLE>

Tell us about it...
Reply
Old May 5, 2007 | 07:16 PM
  #5  
dirtySOHC's's Avatar
Honda-Tech Member
 
Joined: Jan 2002
Posts: 4,337
Likes: 0
From: OCONUS
Default Re: Worse customer service!! (Charged HB)

should have stopped going there after the first or second time.
Reply
Old May 7, 2007 | 06:33 PM
  #6  
SiRacerGrl's Avatar
 
Joined: May 2007
Posts: 5
Likes: 0
From: kearny, nj, united states
Default

ray price honda in stroudsburg is pretty bad for service too they are careless wen they r doing maintinence on your car...i went for my 1st oil change and they only put in a quart of oil, wrote down the wrong amount of mileage till the next service and they were very rude...never again for me
Reply
Old May 7, 2007 | 07:13 PM
  #7  
Kiwibird83's Avatar
Reigning GDD Queen
15 Year Member
 
Joined: May 2006
Posts: 1,053
Likes: 0
From: Tucson, AZ, USA
Default Re: Worse customer service!! (Charged HB)

hehehe, how can you go wrong with a name like "Huggins"?
Reply
Old May 8, 2007 | 03:53 AM
  #8  
Nohawk's Avatar
Member
 
Joined: Jul 2006
Posts: 1,263
Likes: 0
From: Arl, TX
Default Re: Worse customer service!! (Charged HB)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Charged HB &raquo;</TD></TR><TR><TD CLASS="quote">If your in the market of buying a new Honda, don't waste your time at Huggins Honda in Richland Hills, Tx. I've received the worse customer service, for the 5th time in 10yrs. and twice in one week! </TD></TR></TABLE>

Go to David McDavid Honda of Irving. Talk to John Hosler, he is an Internet Sales Manager. You won't regret it.
Reply
Old May 8, 2007 | 05:53 AM
  #9  
TheDR's Avatar
 
Joined: May 2005
Posts: 488
Likes: 0
From: Elmhurst, IL, US
Default

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by dirtySOHC's &raquo;</TD></TR><TR><TD CLASS="quote">should have stopped going there after the first or second time. </TD></TR></TABLE>

+1
Reply
Old May 8, 2007 | 08:39 AM
  #10  
al4t1gbundy's Avatar
Honda-Tech Member
 
Joined: Jun 2003
Posts: 3,892
Likes: 0
Default

you think Honda dealerships are bad .. lol wait until you try BMW &gt;&lt;
Reply
Old May 8, 2007 | 09:49 AM
  #11  
H Tuning's Avatar
 
Joined: Sep 2006
Posts: 254
Likes: 0
From: NY, USA
Default

We should have a thread listing bad dealerships.
Reply
Old May 8, 2007 | 10:30 AM
  #12  
TXCivic's Avatar
 
Joined: May 2007
Posts: 2
Likes: 0
From: DFW, texas, usa
Default Re: Worse customer service!! (Charged HB)

wow...so we're not the only ones to get screwed over at huggins....lets see, they forgot to put the little clips for the grill back in, cracked our driver side front window(gave it back to us cracked), got black finger prints all over the interier. and this is all in one trip.
Reply
Old May 8, 2007 | 10:47 AM
  #13  
Nohawk's Avatar
Member
 
Joined: Jul 2006
Posts: 1,263
Likes: 0
From: Arl, TX
Default Re: Worse customer service!! (TXCivic)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by TXCivic &raquo;</TD></TR><TR><TD CLASS="quote">wow...so we're not the only ones to get screwed over at huggins....lets see, they forgot to put the little clips for the grill back in, cracked our driver side front window(gave it back to us cracked), got black finger prints all over the interier. and this is all in one trip. </TD></TR></TABLE>

Did you talk to the service manager? That kind of work is unexceptable. Try the Irving dealership next time. They have alot better service department.
Reply
Old May 9, 2007 | 07:12 AM
  #14  
TXCivic's Avatar
 
Joined: May 2007
Posts: 2
Likes: 0
From: DFW, texas, usa
Default Re: Worse customer service!! (Nohawk)

Yeah, it's my moms car...she raised hell with them...it all got fixed/replaced
Reply
Old May 9, 2007 | 07:27 AM
  #15  
Nohawk's Avatar
Member
 
Joined: Jul 2006
Posts: 1,263
Likes: 0
From: Arl, TX
Default Re: Worse customer service!! (TXCivic)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by TXCivic &raquo;</TD></TR><TR><TD CLASS="quote">Yeah, it's my moms car...she raised hell with them...it all got fixed/replaced</TD></TR></TABLE>

You have to do that sometime, but I suggest you never go there again. Plenty of other Honda service departments in the area.
Reply
Old May 9, 2007 | 11:10 AM
  #16  
simply's Avatar
 
Joined: Aug 2006
Posts: 695
Likes: 0
From: northern, NJ, U.S
Default Re: Worse customer service!! (Nohawk)

Can anybody recommend me a good dealer in north new jersey. The one I go to doesn't want to fix my tranny. It grinds 3rd sometimes, and has that annoying third gear pop.
Reply
Old May 9, 2007 | 11:11 AM
  #17  
Type X's Avatar
Honda-Tech Member
 
Joined: Oct 2002
Posts: 12,618
Likes: 0
From: New Jersey
Default Re: Worse customer service!! (Cindy)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Cindy &raquo;</TD></TR><TR><TD CLASS="quote">Can anybody recommend me a good dealer in north new jersey. The one I go to doesn't want to fix my tranny. It grinds 3rd sometimes, and has that annoying third gear pop.</TD></TR></TABLE>

Did you get your trans fluid updated yet?
Academy honda has a few members here on H-T that work there.... and seems "mod friendly"
Reply
Old May 9, 2007 | 11:11 AM
  #18  
Nohawk's Avatar
Member
 
Joined: Jul 2006
Posts: 1,263
Likes: 0
From: Arl, TX
Default Re: Worse customer service!! (Cindy)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Cindy &raquo;</TD></TR><TR><TD CLASS="quote">Can anybody recommend me a good dealer in north new jersey. The one I go to doesn't want to fix my tranny. It grinds 3rd sometimes, and has that annoying third gear pop.</TD></TR></TABLE>

That is a common problem. They have to fix per the contract and manufactur warranty.
Reply
Old May 9, 2007 | 12:20 PM
  #19  
simply's Avatar
 
Joined: Aug 2006
Posts: 695
Likes: 0
From: northern, NJ, U.S
Default Re: Worse customer service!! (Nohawk)

I have full warranty. I want my entire tranny replaced. Honda using the wrong transmission fluid is not my fault. Who knows what kind of damage occured with all that grinding. I know its a long shot, but I thought that was the point of a warranty. Everytime I take my car in and complain, they drive it around the block and tell me they didn't notice a problem. Then they just send me on my way.
Reply
Old May 9, 2007 | 12:24 PM
  #20  
Type X's Avatar
Honda-Tech Member
 
Joined: Oct 2002
Posts: 12,618
Likes: 0
From: New Jersey
Default Re: Worse customer service!! (Cindy)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Cindy &raquo;</TD></TR><TR><TD CLASS="quote">I have full warranty. I want my entire tranny replaced. Honda using the wrong transmission fluid is not my fault. Who knows what kind of damage occured with all that grinding. I know its a long shot, but I thought that was the point of a warranty. Everytime I take my car in and complain, they drive it around the block and tell me they didn't notice a problem. Then they just send me on my way. </TD></TR></TABLE>

Warranty doesn't cover Tracking it on slicks lol
Reply
Old May 9, 2007 | 12:27 PM
  #21  
simply's Avatar
 
Joined: Aug 2006
Posts: 695
Likes: 0
From: northern, NJ, U.S
Default Re: Worse customer service!! (Type X)

lol but they don't know that.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
invisible
Honda Civic (2006 - 2015)
8
Aug 21, 2007 03:29 PM
Hehehe I just
Honda Fit
6
Oct 31, 2006 12:41 PM
bpumpnya
Honda Motorcycles
15
Sep 13, 2006 09:21 AM
MiraiZ
Acura Integra Type-R
42
Aug 9, 2006 04:15 AM
gezer
Honda Civic / Del Sol (1992 - 2000)
40
May 24, 2005 01:08 PM




All times are GMT -8. The time now is 12:41 AM.