they are a bunch of scammers who dont even know what they are talking about.

 

i contacted them to buy a set of ITR rear trailing arms and they sent me an incomplete set stating that they sent me a complete set of ITR rear trailing arms.

oh i got proof.

https://honda-tech.com/zerothread?id=1906062

they told and sent me a whole trailling arm including the hub and bearing. so i told them not to worry about the bearing and hub.

 

Got proof?
if not don't post up BS claims.

 

they tell me that they sent out a trailing arm but they didnt send me it complete. they left out pieces which if you ask Len are a part of the trailling arm. ie the spindle piece that is suppsed to be on the trailing arm. it is the piece that the bearing and hub are supposed to slide onto.

first they tell me that the bearing and hub are on too tight
now they tell me that it was burnt.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by OG undercover &raquo;</TD></TR><TR><TD CLASS="quote">Got proof?
if not don't post up BS claims.</TD></TR></TABLE>

why are you busting the guy's *****?

 

thanx.
<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by BlueR &raquo;</TD></TR><TR><TD CLASS="quote">

why are you busting the guy's *****?</TD></TR></TABLE>

this is what i was supposed to get.



this is the pic they sent me.

 

and this is what i got. the hub & bearing i bought separately. so i told them i only needed the rear trailing arms.





blown up of last pic

 

you can clearly see a piece missing from this trailing arm (it is the same for the other side)

i called N1 and the person i talked to said that i dont know what i am talking about
i called LEN and confirmed with him that its supposed to be sold that way. there isnt a way to buy that piece that i am now forced to buy cuz the people at N1 are incompetent.

 

you can see in the pic with the trailing arm that there IS NOT SUPPOSED TO BE a big hole at the end with 4 (what looks to be screw holes) holes surrounding it.

NOW my project is going to be held up for a little whie longer since the company i thought knew what they were doing. does not know crap about they business they are in.

so now i am going to be forced to buy a new set of rear trailing arms unless by some miracle i can find someone with the pieces i need. which from my stand point is a useless gesture. cuz i dont think in my however so many years, that i ever heard anybody mention that piece before.

 

now i know what it feels like to get screwed by a company who has incompetent people working for them and doesnt even have the courage to own up to their mistakes.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by OG undercover &raquo;</TD></TR><TR><TD CLASS="quote">Got proof?
if not don't post up BS claims.</TD></TR></TABLE>

Here's our rebuttal to this:

July 2006:
-SpoogenJay contacts us to order a pair of trailing arms. I tell him that we don't have any spare trailing arms except for a set that came from a Civic Type R that was partially burned and the spindle/hubs were damaged. I ask him several times if he needs just the trailing arm and he confirms yes. He told us that he didn't need the hub/spindle/shaft assembly, just the arm. To our understanding and experience, a trailing arm is just the black bare metal and that's what we sent him. We had a tough time removing the damaged hub/spindle/shaft but was able to get them off and send it to him in the East Coast.

FAST FORWARD------------&gt;March 2007:
-SpoogenJay contacts me after 7+ months to tell me that he finally picked up the trailing arms from his E. Coast location b/c he was stuck in California and couldn't pick them up. He complains that the arms are incomplete and missing the shaft (which we removed b/c he told us he wanted just the trailing arm).

Our position:
1. SpoogenJay complains that we are liers and made false representations of what we sold to him. We sent him pictures and he confirmed that only the arm was what he needed. If he needed the complete rear trailing arm/hub/spindle assembly, the price wouldn't have been $300. He claims that the shaft is part of the trailing arm and that it is not removable. Apparently, the shaft is removable w/ the big 30-32mm nut and 4 other nuts/bolts on the backside. I THINK WE KNOW WHAT WE'RE DOING AND TALKING ABOUT!
2. Had he notified us immediately or within a reasonable amount of time after the transaction, we would have taken care of the situation w/o any hesitation. 7+ months is just waaaaaay too long to make such a claim. It's even hard remembering the details of stuff I sold last month. He makes it seem as if it is our fault that he was unable to get out to the East Coast to pick up his arms. His location issues are/should not be our problem.
3. We would have taken care of this had he been more diligent time wise, understand that 7 months is quite some time to bring up this matter, and know that we made every effort at the time of ordering to communicate to him which part he needed exactly.


Modified by d1deez at 8:09 PM 3/21/2007

 

/end thread

 

first he doesnt tell me its from a CTR, then he says that they are on too tight. then i say i only need the trailing arm.

i tell him that i need the trailing arm and he only give me a piece of it. then tells me that i dont know what i am talking about...

i have talked to Len (who works for Baranco Acura) about this and he says that it only comes in one piece. so obviously d1deez doesnt have the first clue as to what the hell he is talking about.

 

Will an EK trailing arm even fit a ITR?

 

After 7 month, even if they were wrong unfortunately thats your fault for not checking your parts sooner.

 

first of all who has heard of anyone taking off the thread? hell i dont even think the first few people who were on HT ever did this. the thread is a part of the trailing arm as stated by Len.
Now as for the $300, well i paid that thinking i was going to get the trailing arm excluding the hub and bearing which i didnt need. then i receive it and its only the trailing arm without the thread. as for the contact in 7+ months, well it would be nice if there were someone there to pick up the phone cuz i have called them several times to get in contact with them but no one seems to be around. good customer service there. ....

and since when does anyone sell the trailling arm with out the spindle anyways.... ????
do you think it is easy to find??? i can tell you right now that it is next to near impossible to find.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by d1deez &raquo;</TD></TR><TR><TD CLASS="quote">

FAST FORWARD------------&gt;March 2007:
-SpoogenJay contacts me after 7+ months to tell me that he finally picked up the trailing arms from his E. Coast location b/c he was stuck in California and couldn't pick them up. He complains that the arms are incomplete and missing the shaft (which we removed b/c he told us he wanted just the trailing arm).

Our position:
1. SpoogenJay complains that we are liers and made false representations of what we sold to him. We sent him pictures and he confirmed that only the arm was what he needed. If he needed the complete rear trailing arm/hub/spindle assembly, the price wouldn't have been $300. He claims that the shaft is part of the trailing arm and that it is not removable. Apparently, the shaft is removable w/ the big 30-32mm nut and 4 other nuts/bolts on the backside. I THINK WE KNOW WHAT WE'RE DOING AND TALKING ABOUT!
2. Had he notified us immediately or within a reasonable amount of time after the transaction, we would have taken care of the situation w/o any hesitation. 7+ months is just waaaaaay too long to make such a claim. It's even hard remembering the details of stuff I sold last month. He makes it seem as if it is our fault that he was unable to get out to the East Coast to pick up his arms. His location issues are/should not be our problem.
3. We would have taken care of this had he been more diligent time wise, understand that 7 months is quite some time to bring up this matter, and know that we made every effort at the time of ordering to communicate to him which part he needed exactly. </TD></TR></TABLE>

 

nope. it will not. Len told me that he did a comparison and no trailing arm will fit the ITR hub and bearing without being dangerous becuz it is too short. Even a GSR wont work.

 

the point of this thread is that the people at N1 have no clue as to what they are talking about.
hell anyone with half a brain knows that the trailing arm and spindle are one piece. that is why no one takes it off.

i mean take a look at the diagram from the helms manual.

 

JJ, if you went to Acura and said "I need a rear trailing arm for a 00 ITR", what do you think you would get?

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by SpoogenJay &raquo;</TD></TR><TR><TD CLASS="quote">first of all who has heard of anyone taking off the thread? hell i dont even think the first few people who were on HT ever did this. the thread is a part of the trailing arm as stated by Len.
Now as for the $300, well i paid that thinking i was going to get the trailing arm excluding the hub and bearing which i didnt need. then i receive it and its only the trailing arm without the thread. as for the contact in 7+ months, well it would be nice if there were someone there to pick up the phone cuz i have called them several times to get in contact with them but no one seems to be around. good customer service there. ....

and since when does anyone sell the trailling arm with out the spindle anyways.... ????
do you think it is easy to find??? i can tell you right now that it is next to near impossible to find. </TD></TR></TABLE>

Obviously you didn't want the spindle when you ordered it.

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by SpoogenJay &raquo;</TD></TR><TR><TD CLASS="quote">nope. it will not. Len told me that he did a comparison and no trailing arm will fit the ITR hub and bearing without being dangerous becuz it is too short. Even a GSR wont work. </TD></TR></TABLE>

The ITR and CTR rear trailing arms are all the same.

 

thats for the bearing and the hub attaching to the trailing arm.

im talking about the piece suposed to be on the trailing arm. the diagram is the way it is supposed to be. and that was what i was expecting to receive. not missing the spindle. if you sent the missing pieces i wouldnt have a problem but it is missing. and there is no place to buy those pieces unless you go to the dealership and buy a brand new trailing arm complete. which the trailing arm i received was therefore incomplete by comparison..

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by BlueR &raquo;</TD></TR><TR><TD CLASS="quote">

why are you busting the guy's *****?</TD></TR></TABLE>

At the time of his first post he did not have anything other then an accusation, asking for proof was just that. A question. Marc, y00 know how things happen on this forum as well as I do. Things get thrown up on here from time to time w/o any proof. So asking for it was not busting *****, just trying to see what his reason was for posting.
If it came across as bust'n *****, sorry. But after all the years here, the blood in my veins have turned to acid like Chris' circulatory system

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by walker111 &raquo;</TD></TR><TR><TD CLASS="quote">JJ, if you went to Acura and said "I need a rear trailing arm for a 00 ITR", what do you think you would get? </TD></TR></TABLE>

this is what i was expecting from N1 but obviously i was wrong and therefore am only going to LEN for any pieces. that is this important.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by d1deez &raquo;</TD></TR><TR><TD CLASS="quote">

Obviously you didn't want the spindle when you ordered it.
</TD></TR></TABLE>

the spindle is a part of the trailing arm, YOU IDIOT. ask Len, he will even tell you the same thing. as will everyone else.

 

Sounds like one of those many dealership parts that you can only get complete, but IF you did ask for JUST the trailing arm, you did get what you asked for. Just because the dealer sells certain parts only in "kits" doesn't mean that someone else is going to sell it that way. Seems to me like the OP was going by what the dealer sells there parts like and was expecting the same from someone else.

I can't think of an exact part at the moment, but in repairing my ITR I had to buy several "kits" just to get certain pieces that I really needed.

Hope that sheds light on the situation. If it would have been me, I would have asked for a pic of EXACTLY what they were sending me before purchase.