so has anyone experienced bad customer service at distributor king?

well i bought a distributor from them in august 06 and in december 06 it started throwing me a code 8. i sent him a few emails about getting them to pay for shiping both ways, then i sent him an email just trying to get them to pay for the return shipping. then i sent him an email seeing if theres a way i could buy another distributor from him and when he finds that the old one i sent in is broken, he could just refund my money so my car wouldnt be down for the 2 weeks.

my car being down for 2 weeks is a big concern for me and thats at 2nd day air whihc would cost me $80 shipping both ways. ground would take even longer. i cant have my car down for that long, thats why i emailed him about buying a new one and refund me for the old one when they see its broken.

i never seen a company not pay for the return shipping for their own broken product. and me buying a new one and them refunding for the old one, is not something he is even gonna consider. i never seen a company not work something like this out before. he also sent me an email to stop emailing him and wasting his time.

bad customer service overall in my book
what are some of your guys experience?

 

I haven't personally dealt with DK yet. But from browsing the forums i have read mixed reviews about them. So people luck out and have had great experiances with them while others have encountered numerous problems with DK.

Ali

 

i honestly don't like their distributors. it really seems as though they last for a year or less.

 

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by -Darren- &raquo;</TD></TR><TR><TD CLASS="quote">it really seems as though they last for a year or less. </TD></TR></TABLE>

yup mine only lasted for 5 months