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itr expo questions

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Old Jan 21, 2002 | 04:56 AM
  #1  
magic hat #9's Avatar
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From: drink for health
Default itr expo questions

i figured i would start a topic where we can post specific questions about the expo.

what is the policy regarding refunds? obviously if we register/pay, we should plan on going, but things happen that might prevent us from coming. example: loss of job, death in family, stolen car, impossible to take vacation time, etc. if i can be sure that i can get a hassle free refund, i will send my registration in by mid-february.
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Old Jan 21, 2002 | 05:09 AM
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Default Re: itr expo questions (monkey_truckR)

my thoughts EXACTLY. Since, I live in NYC, theft is a very high possibility (followed on the FDR last night ! Had to do some stupid moves to drop the knuckleheads).

So is there a policy about refunds? on a sliding scale? (80% refund if cancel 4 weeks before event, 50% two weeks before, or whatever)
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Old Jan 21, 2002 | 06:36 AM
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Default Re: itr expo questions (monkey_truckR)

I don't know CGI's policy, but I'm pretty sure you could still get a refund. Depending on *how* close it came down to the Expo, you might not get a full refund.
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Old Jan 21, 2002 | 06:42 AM
  #4  
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Default Re: itr expo questions (monkey_truckR)

This statement is on the registration form, though it doesn't offer any info on pro-rated refunds. I will die before I miss it this year, so I'm not particularly concerned with it...

"PLEASE NOTE: A CHECK OR MONEY ORDER MUST ACCOMPANY THE APPLICATION. ONCE CONFIRMED CANCELLATION REFUNDS WILL BE GIVEN ONLY IF THE ENTRY IS FILLED."


[Modified by JasonF, 10:48 AM 1/21/2002]
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Old Jan 21, 2002 | 06:47 AM
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Default Re: itr expo questions (JasonF)

"PLEASE NOTE: A CHECK OR MONEY ORDER MUST ACCOMPANY THE APPLICATION. ONCE CONFIRMED CANCELLATION REFUNDS WILL BE GIVEN ONLY IF THE ENTRY IS FILLED."
That is how we are handling it.
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Old Jan 21, 2002 | 07:34 AM
  #6  
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Default Re: itr expo questions (White Dragon)

At most of the events I've been to, if there's a REAL last-minute emergency - like if your car is stolen - they give you a refund even if it doesn't say so in their policy.

I'm not speaking for Phil or Wes, and this is not a guarantee. I'm only pointing out that these are people holding these events and they can apply their judgment to individual circumstances. HTH
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