hey fellas, I was wondering if anyone had the same issues as me.

setup: b16a, top mount, precision 6262 billet, etc...

okay so recently my turbo starting smoking, not surprised anymore, last precision turbo im ever gonna buy, so I take off the turbo to have it rebuild before warranty ends, and after inspecting the compressor wheel I notice a bend at the corner of the compressor wheel, so I took of the compressor side housing and notice that nothing else is damage, no chips, nothing. the bend on the compressor has no intentions of it being forced. looks like it bended naturally.

I will upload pix later, but im just curious if anyone else had this issue, a filter was used at all times, and the most boost this turbo ever saw was 21 psi, its my daily and only seen 21 psi a few times, mainly on 14psi.

any help will greatly be taken. thanks again.

 

anybody??

 

I have never used a precision turbo, but i dont think the wheel is going to bend naturally...... did you have a filter on the turbo? If so, how bout compressor surge? Im not sure if surge can bend the wheel, but just a thought.

 

had filter on at all times. nothing else was damage that's why im so puzzled, maybe it was a defect on the material who knows, im just pissed as hell, turbo had less than 6k miles on it.

when I took off the compressor housing the inspect, where it bended, there were no scaring of any sort and no marks where with was tamper with. im just lost.

 

The shiney ring around the outside of the wheel looks like it was contacting?

 

no, that ring is there for the anti-surg holes. nothing was damage but the whats being shown.

 

Correct, That is an inducer bleed grove, though it looks rather uneven in the housing. (I can't tell if that's just the angle of the picture taken, or an actual problem, but not likely).


Its very possible that the compressor wheel has flexed due to higher rotational speeds on a lower quality aluminum such as the 2618 grade that they're using, although many have gone 21psi and WAY above without any issues. But for that line, its not that surprising other than the fact that it was on such a relatively low amount of boost.

This looks like a LARGE bend as though the compressor housing was put back on a little fast after initial removal. If that's not the case, than I would look to FOD, and see if there was something broke loose.

 

precision won't disclose what alloy they use on their billet wheels

I do know precision has the lightest billet wheel on the market and where they reduced material will cause the compressor wheel to flex and deform, causing it to hit the housing.

normally this occurs at high boost levels/high rpm driving

precision knows about it but aren't really correcting the issue. if you send the turbo back to precision they will make up some bullshit excuse saying it wasn't their fault and will put the failure on you, making you pay to repair it or buy a new unit

 

I was hoping to get some feedback from you.

the bend was there before removing the compressor housing, it was the main reason why I took off the compressor housing to inspect the whole compressor wheel. looking at the air filter looks like nothing broke off, all the material that should be there is still there.

also the bleed grove is smooth, its just the way I took the photo. turbo has less than 10k miles and I baby it all the time so, im just pissed that this happen, and knowing precision they wont warranty the compressor wheel, because we all know there **** don't break...

last precision turbo im ever gonna but, heck last precision product im gonna buy, should of learned my lesson when the first precision turbo I bought crap out on me before I even got to put it on.

 

yea I know that precision isnt gonna take the blame, and im gonna have to pay one hefty fee to get this damn turbo fixed, the last time I sent in my old precision turbo, because that bitch was smoking like a damn train, they said that the turbo was fine, nothing wrong with it, bitch please.

 

In all fairness, your old precision's issues could be a case of an oil backup issue from return line configuration to over-pressurization of the oil inlet from lack of oil restriction (regardless of them saying that it doesn't need one). But it could still have been fine and usable.

 

It seems to me like Precision turbos really can be a hit or miss..... restrictor or not, wheel design and material being too poor or not enough material just to save some weight.... and most importantly, a customer service team that in my opinion from reading many threads seems extremely poor.

Any good business in my opinion should take care of their customers, even if a loss is incured.... if you have a good product, you need to stand by it and correct situations that are clearly a manufacture problem (Not saying this is or is not, but there certiantly is a large enough sample size of issues like this reported. and this is just honda-tech and not all the other forums).

Sorry for your issues and i hope you get them resolved. Keep us posted.

G.

 

That's true, again, in all fairness, that shouldn't necessarily come across the board with the wrong message. the owner has just as much responsibility as the manufacturer.. In some cases , even more.

Many customers in this business , be it a shop or an individual consumer (more of the latter) tend to think that good customer service is synonymous with "Service done for free", when that is not the case. I understand that folks get frustrated when it comes to a particular product, but turbochargers themselves are a bit different because even though they may be manufactured under high stringent standards, in the end, its still the consumer that directly affects whether or not the turbo will run properly.... About 70% responsible actually.

Remember, the manufacturer can't control how the return line or feed line is run to make sure that its proper, what kinds of oil pressures the oil feed inlet is going to see, the type of filters (if any) that the turbocharger sees at the inlet, type of oil, type of oil filter (again, if any). So, that is why turbocharger (re)builders, and manufacturers require the turbo to be sent in for inspection to gather information as to whether or not they are at fault...

Now sure, the person will automatically argue that it is justification to for the manufacturer to "search for a way" to wiggle out of any warranties that the manufacturer may have implicitly or explicitly implied, but each turbo has to be looked at on a case-by-case basis, and usually their diagnosis is legitimate, with certain exceptions of course.. (I could go into such examples, but it may be implied as libel, so i won't "go there" )

With that said, good customer service really boils down to correct information that is told to the customer about what should and shouldn't be done to their product to ensure proper usability. that could mean anything from a guideline sheet in their packet (or e-mailed), telling the consumer what pressures the consumer needs to be aware of from either oil or water, or other information, as well as potential risks if they decide to run a certain way. That may simply be on their website and not by a phone call, so when ordering through a website, go through their FAQs about their products and their nuances (good websites will have them). Also look at disclaimer information, as that's a factor..

It more importantly means that the consumer should be always taken seriously for their issue, and not dismissed immediately, even if it means working something out in which the consumer may pay for a portion of a repair, at possibly a reduced cost, especially if it can easily be shown that the cause is more related to the consumer's setup, and not a mass-customization manufacturing issue. It doesn't always happen, but, talking with them instead of threatening to "blast" them online with libelist BS, really goes a long way.. As the saying goes, "you get more flies with honey than vinegar".

Turbos don't come with a warranty like a water heater or a TV, or static parts you get from passwordjdm.com or JHPUSA. This is a major component that is essential in the operation of an engine in which in many cases is retrofitted and not part of its original design.. The owner has a HUGE responsibility in ensuring that they're using the correct supplemental equipment and that it is installed properly before trying to call foul. Proper installation means, correct orientation of the turbo, correct oil feed and return line sources and equipment, proper oil restrictors if needed, hell, even the right oil, makes a big difference in whether or not a turbo manufacturer is "at fault"..

I know that sounded really "legal", but I tried to start another thread about what to watch out for.. it was horribly tainted, so I stopped posting in it.

 

Fantastic response man, I totally get your position on this; and indeed I think most rational people that understand these concepts would agree. Just to play Devils advocate, and truly as a potential customer of precision turbos; at this point, if I were in the market for a turbo (I just may be heheheh), whether right or wrong, fair or unfair to precision, I will not touch a precision turbo. and unfortunately, again whether right or wrong, forums that I have read in which failures occured (even if clearly a end-user fault) has influenced me as a customer to seek a different turbo. The amount of issues, problems, concerns..etc... you just dont see the same volume of complaints from other manufactures. Again, this may be unfair to precision, but as a customer, I want a quality product the first time, and a company that is going to stand by it.

Again, not bashing precision at all here, just my .02

 

I completely agreed with you.

the fact of the matter is that, there's no other damage done to the compressor wheel, that's what troubles me, now if there were other damages on the compressor wheel then I was conclude that something went in, but nothing...

im not blaming precision turbo itself, but after hearing about the material used, and my previous experience with their customer services, I know a big chunk of change is coming out of my pocket.

im selling this POS after I get it rebuilt! just sent it out today, ill keep ya posted.

 

its a hit or miss for sure, the sad thing about my experiences with precision turbo is that, I had a buddy who had a POS ebay turbo, and his didn't even smoke after he beat the crap out of it, and mine so-called baller ****, couldn't even put out and this happens

learned my lesson: $650 for 5431 non cea, and $850 for 6262 billet... neither have last me a year without issue, going Garrett for now on.