aSDthing

So I took my car in to wal-mart tire and wheel center to get my two front wheels rotated. I wait and an hour and a half. They call my name and I pick my keys up and leave wal-mart. I get in my driveway and inspect the wheels. They scratched and chipped a couple of the wheel lug not holes. I take pictures and head to wal-mart. I tell them the situation and they have me fill out a form stating what the situation was. They take pictures and tell me that insurance company will be giving me a call on whether or not they will cover it. I am never going to get my car serviced at wal-mart again. I've learned my lesson.

Do you guys think they will cover the damage?

Here are the pictures:

Paint Chipped



Paint particles inside a lug nut hole that wasn't scratched



More Paint Chipping

talkerty

in all seriousness if you are that **** about stuff, do the work yourself but in regards to your question, ya they will most likely fix it

nsxtasy

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by talkerty &raquo;</TD></TR><TR><TD CLASS="quote">in all seriousness if you are that **** about stuff, do the work yourself</TD></TR></TABLE>

.:Made in OC:.

their going to give you a reimbursement for the rotation and thats the farthest they will go... First of all you should have done the work yourself and not taken it to a clothing/food/appliance store...

Chiodos

What wheels are they?

nsxtasy

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by .:Made in OC:. &raquo;</TD></TR><TR><TD CLASS="quote">you should have done the work yourself and not taken it to a clothing/food/appliance store... </TD></TR></TABLE>

I agree that he should do the work himself if he's that **** that a tiny nick is going to bother him. However, my personal experience with the tire department at several Wal-Marts has been pretty darn good. I've had them mount several sets of tires without problems. And on a leaking tire, they found a hard-to-find leak at the tire bead. Also, it's hard to find a place that charges reasonable mounting fees and is willing mount tires you didn't buy from them, and Wal-Mart does all of that.

To the OP - jacking up your car and removing and replacing wheels (such as when rotating the tires) is just about the easiest thing you can do yourself. Have a friend with mechanical experience show you how. You just need a jack and a torque wrench. You can use the jack that comes in your car, but it's a lot easier if you get a hydraulic jack. You can get cheap ones for $20-30, although if your car is slammed, their minimum lift height may be too high for your car (measure first, at the jacking points). I like the $80 lightweight one you can get at Harbor Freight. Harbor Freight also has a decent torque wrench for $10.

JdMJ0hnny

dam that sux

verycleanhatch

they probably won't do anything. i had my wheels fcked up by walmart. my lip was all fcked up on every wheel they touched and the inside had dent marks from the machine.

and if you ever get your wheels mounted and balanced make sure whoever you take it to has a touch less mounting machine.

BinMop

lol its not bad at all

greeen01civic4d

listen up, and listen good, i used to work for wal-mart, if they say they arent going to cover it, go to the store manager, bitch up a storm, if he/she says they arent going to cover it, call their hq 1800walmart, and complain, complain, complain, and get names of whoever you talk to. if you complain enough, and long enough, they will cover all repairs, but you will have to pay to get it done first, then they will reimburse you. long story short, just complain till you get what you want


Modified by greeen01civic4d at 4:46 PM 12/8/2007

aSDthing

Even if the insurance adjuster denied my claim? The adjuster twisted my words around. Will I still have any luck with the manager.

old man neri

Wow.

crxgator

REAL TIME

iTrader: (5)

you should have done it yourself with such an easy job. walmart is known for selling merchandise not a wheel/tire specialist.

nsxtasy

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by REAL TIME &raquo;</TD></TR><TR><TD CLASS="quote">walmart is known for selling merchandise not a wheel/tire specialist. </TD></TR></TABLE>

My personal experience with the tire department at several Wal-Marts has been pretty darn good. I've had them mount several sets of tires without problems. And on a leaking tire, they found a hard-to-find leak at the tire bead. I thought the people working on the tires were well-trained and quite knowledgeable. Also, it's hard to find a place that charges reasonable mounting fees and is willing mount tires you didn't buy from them, and Wal-Mart does all of that.

aSDthing

You can say "Why did you get it done at Wal-Mart"..."It's Wal-Mart"...etc. I paid for a service and it should have been done right. period.

My claim was denied a couple of days ago. The adjuster twisted my words around and said they are denying my claim. I contacted the BBB and a letter has been sent out by them to Wal-Mart. Hopefully I can get this resolved. To make matters worse the people at the tire center were rude. The adjuster was rude. The adjuster said something to the extent of it's a wheel, it's suppose to get scratched. Wal-Mart

greeen01civic4d

hey man, im telling you, call Wal-Mart headquarters, its bs, if you complain enough, you will get what you want, just have to be very persistent, I have seen it waaay too frequently

aSDthing

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by greeen01civic4d &raquo;</TD></TR><TR><TD CLASS="quote">hey man, im telling you, call Wal-Mart headquarters, its bs, if you complain enough, you will get what you want, just have to be very persistent, I have seen it waaay too frequently</TD></TR></TABLE>

I'll give them a call tomorrow. I also don't feel like going down and dealing with the manager. So I'll call the headquarters. Thanks for your help.

thisiskev

is there not les schwab in cali. cus wal-mart is just WT. seriously i dont think wal-mart will do anything about it. there a multi-billion dollar company who dont give dahm about people or even there own employees. what makes you think they are going to care about your scratch on your rims. you get what you pay for.

aSDthing

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by thisiskev &raquo;</TD></TR><TR><TD CLASS="quote">is there not les schwab in cali. cus wal-mart is just WT. seriously i dont think wal-mart will do anything about it. there a multi-billion dollar company who dont give dahm about people or even there own employees. what makes you think they are going to care about your scratch on your rims. you get what you pay for.</TD></TR></TABLE>

Well it seems like all the complaints involved with wal-mart on BBB get resolved.

fventura03

iTrader: (1)

lol, wtf? you paid for someone to rotate your tires? WOW...

sucks about the little nicks that no one can see.

aSDthing

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by fventura03 &raquo;</TD></TR><TR><TD CLASS="quote">lol, wtf? you paid for someone to rotate your tires? WOW...

sucks about the little nicks that no one can see.</TD></TR></TABLE>

That doesn't make sense. Read it over again bro. I paid for the lifetime balancing but it came with lifetime rotation too.

fventura03

iTrader: (1)

my original comment does make sense, you failed to advise us that you get free rotations/balancing.

they're just wheels, get over it...i'd understand if they were really expensive super rare wheels, not rotas...

aSDthing

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by fventura03 &raquo;</TD></TR><TR><TD CLASS="quote">my original comment does make sense, you failed to advise us that you get free rotations/balancing.

they're just wheels, get over it...i'd understand if they were really expensive super rare wheels, not rotas...</TD></TR></TABLE>

You can say "Why did you get it done at Wal-Mart"..."It's Wal-Mart"...etc. I paid for a service and it should have been done right. period.

Thanks for your opinion. Go away.


Modified by aSDthing at 10:07 AM 12/11/2007

fventura03

iTrader: (1)

oh, yes, that's my picture, idiot. what did that prove? that you're butthurt because your rotas got nicked? lol.