dldepa

Granddaughter's 2016 hrv. heard noise in rear. dealer service said rear shocks needed replacement. car has 50000. cost was $860 !! Extended warrenty won't cover.dealer said normal wear.honda said extended policy not by honda-third party. Not told to us at time of purchace at honda.Several hondas in family several with 100000+ miles only general service. I have a 2012 toyota corolla 170000 no repairs no oil loss between service. If this is hondas new policy 50000 normal wear we will become all toyota's . Very disappointed in honda

PatrickGSR94

iTrader: (1)

OEM dampers generally don't last all that long. I replaced the rear shocks on our 2014 Mazda CX5 at around 60,000 miles, however I think I blew them out by overloading the rear of the car with building materials to repair a fence.

But the dealer is right. The warranty doesn't cover wear items like brake pads and air filters, and likewise worn out shocks aren't included either. It wouldn't be covered unless there was some sort of abnormal manufacturing fault that caused a failure. It's your responsibility to read warranty documents to see what is and isn't covered.

But having said all that, yeah $860 sounds about right for OEM parts with dealer shop rates. After all they aren't called $tealerships for nothing. My recommendation is to pick up a pair of KYB rear shocks from Rockauto.com for less than $100 and replace them yourself, or find someone who can. Those cars have separate springs and shocks in back, so the shocks themselves should be very easy to change.