Sales Feedback This forum is to list your experiences with our vendors or other users. Positive or Negative. Please READ the rules.

don't buy auto parts from Amazon

Old 06-01-2017, 10:29 PM
Honda-Tech Member
Thread Starter
Join Date: Oct 2015
Posts: 16
Likes: 0
Received 0 Likes on 0 Posts
Default don't buy auto parts from Amazon

Update: moog gave me the amazon phone number. Talked to another cust service rep who refunded me the full price.

amazon outsources their cust serv to various countries and its kinda of a crapshoot when theres a problem.

as far as "buying locally", i would encourage some research on that one. All of the chain parts stores are consolidated and owned by billion dollar heartless investor groups.


I bought some crappy Moog control arms rk90446 and rk90447 from Amazon 16 months; 25,000miles ago. Both upper balljoints (in the upper control arms) are loose, noisy.

I write Moog, they say the warranty is 3yr/36000 miles and I need to contact the retailer. I write Amazon and they say no, that they have their own warranty period and any further correspondence will not be answered.

If I had bought the parts at Advance Auto I know I wouldn't be having this problem. I could just go in and exchange them. Im sure any other reputable automotive online retailer would cover them as well.

Last edited by Brocko; 09-25-2017 at 06:00 PM. Reason: Update
Brocko is offline  
Old 06-20-2017, 09:21 PM
Join Date: Oct 2006
Posts: 1,464
Likes: 0
Received 0 Likes on 0 Posts
Default Re: don't buy auto parts from Amazon

That's awfully broad to say all of amazon, its like saying "don't buy online." Yeah like ebay, amazon is made of many many sellers, some have some warranties, some don't. This is the age old question of buy local or online. Moog parts from Advance is nice, even with the added price cause they're there. Like buying lifetime replacement axles from Autozone. You could get em online, but even with a warranty you'd have to wait and ship.
BrakeExpert is offline  
Old 06-21-2017, 06:06 PM
Honda-Tech Member
iTrader: (1)
Prudz_lude's Avatar
Join Date: Jun 2006
Location: Vancouver Canada
Posts: 2,672
Likes: 0
Received 0 Likes on 0 Posts
Default Re: don't buy auto parts from Amazon

I'm willing to bet when you decided Amazon and not local you were faced with the decision of "Do I save $10 or do I spend $10 more locally?" you did not choose the latter.
Prudz_lude is offline  
Related Topics
Thread Starter
Last Post
General Discussion and Debate
02-22-2011 10:23 PM
General Discussion and Debate
08-10-2009 08:25 PM
Lei Siew Long
General Discussion and Debate
04-26-2004 09:04 AM
General Discussion and Debate
02-11-2004 03:35 PM
General Discussion and Debate
10-17-2002 07:57 PM

Thread Tools
Search this Thread
Quick Reply: don't buy auto parts from Amazon

Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to and affiliated sites.