0HIDXTRA

Dogginator

I just ordered two sets.

builthatch

OP i closed the other 3 duplicate threads.

pearlwhitecrx

ok i ordered 4 of these sets. came quick, but this is what is pictured on the site with a black finish (even stated in description of ad)

and this is what i received:


I avoided the "slim ballast" because the connection to the ballast doesnt look safe imo, its only plastic and will break off very easily

Also I bought two of your 55 watt kits. The ballast is what is shown in the pic and looks good, however you sent me normal 35watt bulbs with 55 watt ballast. Im no doctor or anything, but shouldnt the bulbs be 55 watt rated as well with this kit?

please pm me back

0HIDXTRA

Hello,

Please PM us the ff information so we can pull up your account,
Name on the order:
Shipping address:
Contact information:
Date of purchase:
Order Number:

Thank you.

HIDextra

pearlwhitecrx

pm the info... i hope we resolve this problem

pearlwhitecrx

SO THIS IS WHAT I GOT FROM THE COMPANY ABOUT THE 55 WATT HID KITS, THEY STATE THE 35 WATT BULBS ARE THE CORRECT ONES THAT WORK WITH THE 55 WATT BALLASTS, ANYONE HERE ON HT ABLE TO CONFIRM THIS OR NOT??? IVE PERSONALLY SEEN 55 WATT HID BULBS OUT THERE WHICH ARE CONSIDERABLY HIGHER IN PRICE THAN THE 35..

LATEST REPLY FROM EXTRAHID:
Hello,

Please know that the bulbs will match your 55 watts.

Thank you,

Quote:
Originally Posted by pearlwhitecrx
what about the two 55 watt kits i bought, you sent normal 35 watt bulbs with them. They make 55 watt hid bulbs, shouldnt you have sent those to match with the power????

Quote:
Originally Posted by HIDXTRA
Hello,

We are truly sorry for the inconvenience this may have cause you, however please know that the Midslim Ballast that you have right now is our NEW STYLE BALLAST, please do not think it's a downgrade of the old style ballast because it is not.

0HIDXTRA

HID bulbs typically do not have ratings of 35W or 55W; this is because the internal workings nor the chemical composition inside the bulbs do not change if you use 35W or 55W ballasts.

Instead, the increased wattage of the 55W system operates a bulb at a slightly higher color temperature, making the light brighter.

AznBlueBoy

I bought 4 of these kits and they flicker.
1 ballast also died within 2 months.

pearlwhitecrx

i installed a set in an 02 civic, also flickers then doesnt turn on, I think I need a relay or something

0HIDXTRA

Potential Solutions:
• Turn off the daytime running lights and/or auto-light on feature to prevent those features from affecting the operation of HIDs.
• A relay may be needed for specific vehicles to help regulate power for the kit so that the lights will stay on consistently.
• A pair of capacitors may be needed for specific vehicles to help store power for the kit so that the lights will stay on consistently.
• If the capacitors and/or relay fail to resolve this problem, there may be malfunctioning parts.

0HIDXTRA

For Malfunctioning part/s please email help@hidsupport.com so we can further assist you with your replacements.

Thank you.

HIDextra