dre2day

I got mine fixed.

Talk to their manager, and there is a link on here somewhere, that shows the actual page of the book and you can print that and shove it in their face. If they still dont work with you then call headquarters or a news station lol.

mattsnooz

Omg...lol the warrenty only applies to cars in the United states. In Canada its only covered for 100,000 Kms, not like in the U.S. where its covered for entire usage life of the car. Thats really gay.

Its bad enough our Honda Dealers suck ***, rip us off, break things they arn't fixing, give you false information about certain issues you "should take care of", send you updates of warrenty repairs and then deny that that warrenty coverage exists, ITS COMPLETELY BULL SH*T!. If I get one more letter telling me my "4WS Main sensor is covered under warrenty and that I should bring my car it to have it repair for free", I'm gonna turn green like the incredible hulk and cry like a little baby

BB1LOViN

ill be scheduling tomorrow morning. is there anything i should tell them other than showing them that paper?

any experiences with them trying to haggle you guys with money?

AJ06

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by mattsnooz &raquo;</TD></TR><TR><TD CLASS="quote">Heh, fu*k heads say that "They don't know about any lifetime warrenty on seatbelts"

Is that total bullsh*t or what?
They've never retracted since I owned the car LOL. Honda dealerships suck. We should all protest!!

*edit* tried another Honda dealership and they said "they never even heard of any warranties for seatbelts or retractors"</TD></TR></TABLE>

that sucks. haa

dre2day

make sure you have this along.

http://techinfo.honda.com/rjan...A.pdf

dont mention your car was ever a tottal loss, don't make eye contact, demand the service even if they dont know what you are talking about cuz thats bull!!!!

Oh and if they say to clean the belts tell them that you already have and your tired of the run around and you want your belts fixed or there will be TROUBLE!!!

BB1LOViN

thanks, last time i was unprepared and didnt know what to say.
this time im pretty much set.

ill let you guys know within a few days.

the last time the worker just did a VIN# check and said no recalls showed..this time ill pop out my paper. thanks guys!

BlackCatt

Is this warranty available in Australia? Any info would be great

AJ06

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by dre2day &raquo;</TD></TR><TR><TD CLASS="quote">make sure you have this along.

http://techinfo.honda.com/rjan...A.pdf

dont mention your car was ever a tottal loss, don't make eye contact, demand the service even if they dont know what you are talking about cuz thats bull!!!!

Oh and if they say to clean the belts tell them that you already have and your tired of the run around and you want your belts fixed or there will be TROUBLE!!!</TD></TR></TABLE>

oh snaps... muffler?

bb4socal

THIS IS THE ACTUAL SERVICE BULLETIN FROM HONDA. I WORK AT HONDA. THIS IS SERVICE BULLETIN 92-012 FRONT SEAT BELT REPLACEMENT WARRANTY POLICY.

BY THE WAY...THE TECHNICIANS ARENT MILKEN NOTHIN BACK HERE ON THESE BELTS...THEY PAY FROM 3/10 TO 5/10. THATS REALLY NOTHIN. THERE PROBABLY JUST NOT WORKIN ON YOUR CAR RIGHT WHEN YOU GET THERE SO THZATS WHY YOUR WAITING 2-3 HOURS. ALSO IF THEY ASK YOU TO LEAVE YOUR CAR ITS BECAUSE THE BELTS ARE SPECIAL ORDER, CONTROLLED ITEMS.

SO IF YOU EVER GO TO THE DEALERSHIP, TELL THEM TO TAKE A LOOK AT SB 92-012 TO REFRESH THERE MEMORY.

SORRY THE WRITING IS ALL WIERD, HAD TO COPY AND PASTE FROM A PDF FILE

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your car. These procedures should not be attempted by “do-it-yourselfers,” and you should
not assume this bulletin applies to your car, or that your car has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
W 1996 American Honda Motor Co., Inc. – All Rights Reserved. ATB 14788-17665 (9601) 1 of 2
JAN 22, 1996
92-012
ALL BODY
1986
and
later
Model Applicable To File Under
Issue Date
Bulletin No.
Service Bulletin
Front Seat Belt Replacement Warranty Policy
(Supersedes 92-012, dated March 13, 1992)
Warranty policy for front seat belt replacement is to
replace either the belt/retractor mechanism or the
buckle when either does not work properly.
Warranty covers the replacement of the failed half
of a belt, not the entire assembly (see PARTS
INFORMATION).
NOTE: For 1970 through 1985 models, seat belts
are replaced as a complete assembly under a
separate warranty policy.
COMPONENT REPLACEMENT
Front seat belts are made by several suppliers,
and some are sold as individual components (two
separate halves); they are not stocked as a
complete set. Therefore, whenever you replace a
belt, make sure the new belt half is the same type
and from the same manufacturer as the original –
otherwise, the belt may not buckle properly.
To determine the manufacturer and type (or
“model”) of the belt, look for the white tag on the
original belt in the car. The tag is on the retractor
side of the belt (visible at the lower attachment
point), or on the belt if you pull the belt all the way
out.
From the tag, mark down the manufacturer’s name
(either Nippon Seiko K.K. or Takata), the belt
“model” number and the date of manufacture.
If the tag is missing or illegible, look on the buckle
component for the name Nippon Seiko K.K. or the
stylized “T” mark ( ) for Takata.
NOTE: Some belts may have NSK Warner K.K. as
the manufacturer’s name. Use Nippon Seiko K.K.
belts as the replacement.
Take the information to your Parts Department to
order the proper replacement belt.
NOTE: For more information on seat belts and seat
belt related items read:
– Twisted Seat Belt (ServiceNews, July ’85)
– Seat Belt Testing and Repair
(Service Bulletin 86-014, August ’86)
– Automatic Seat Belt Troubleshooting
(ServiceNews, May ’89)
– Lap Belt Retracts Slowly (Service Bulletins
90-003, January ’90 and 90-012, April ’90)
– Torn Seal on Seat Belt Track
(Service Bulletin 91-004, March ’91)
– Slow to Retract Seat Belt, Cleaning the Guide
Ring (ServiceNews, April ’91)
– Accord Shoulder Belt System Wire Colors
(ServiceNews, May ’91)
– Seat Belt Slow to Retract (Service Bulletin
91-030, December ’91)
Refer to your Service Bulletin Index and the
ServiceNews Index for model specific information.
Most repairs do not require seat belt component
replacement.
PARTS INFORMATION
For front seat belt replacement ordering
information and availability, contact your parts
center.
WARRANTY INFORMATION
Warranty Coverage:
Seat belts that fail to function properly during
normal use are covered under warranty for the
useful life of the car.
Warranty Does Not Cover:
• Malfunction due to abuse, alteration, accidental
damage or damage resulting from a collision or
misuse.
• Replacement of a properly functioning seat belt
for cosmetic or comfort reasons.

PseuZQ

First I stopped by the shop that does my real work. They said take it to the dealer and they'll replace it for free. Luckily, I happen to live within walking distance of the dealer, plus about 200 various body, wheel, tranny and exhaust shops.

Me: "Ohai, my seatbelt's broke." (Wasn't retracting.)
Dealer: "Okay, we'll order the part."

Took about two days to get the part in, and about four-ish hours to install. Only thing it cost me was time.

EDIT: I should add that it's a Gen V with about 129K on the odo.

BB1LOViN

did your honda dealer also tell you about a "diagnostic charge?"

thats the problem that is worrying me. So i canceled the appointment

I need to decide asap if i will go back again as my spring break ends this week

hpi247

I went to Honda Friday the 14th, showed them how my seat belt was fraying, and they ordered me a new belt. I have an appointment Friday the 20th to get it replaced. I was not informed of any possible charges. I'll make sure I post back in this thread when I find out.

PseuZQ

No, no charge whatsoever.

I was like, "Look. It doesn't retract. It gets caught in the door and it scratched my paint. See?"

If they'da charged me for that "diagnosis" I would have gone elsewhere. (Another dealer.)

donger

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by hpi247 &raquo;</TD></TR><TR><TD CLASS="quote">I went to Honda Friday the 14th, showed them how my seat belt was fraying, and they ordered me a new belt. I have an appointment Friday the 20th to get it replaced. I was not informed of any possible charges. I'll make sure I post back in this thread when I find out.</TD></TR></TABLE>

same here. i called in and told them my driver's seat belt was fraying and my rear driver's side belt doesn't retract and they had me go in so they could look at it. when i went in they just made sure it was normal wear and not cut or chewed on by dogs and told me they'd call me when the parts came in cuz they dont keep them in stock. i got a call today that they're in and i also have an appt on friday go get mine replaced. two new seat belts for absolutely free.

BB1LOViN

so the dealership you wen to never informed you about any "diagnosis fee"??

they told me the fee wouldve been around 100 bucks
seems shady to me..all you need to do is freakin tug on it haha ill be going to a different honda dealer now.

hpi247

Just had the seatbelt replaced today. No diagnosis fee at all and I was in and out within one hour. I don't know why a fee would exist. It is a quick look to see if the belt is worn or not retracting. I would refuse to pay the fee. Tell them to order you the belt and if they wanna charge you a fee for having it installed there, just get the belt and do it yourself. Call or email corporate Honda and complain about the issue, or at least tell the dealership that is what you will be doing. Some dealerships will utilize any means necessary to get their money, even if they are wrong.

PhantoM.DA

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Ludster &raquo;</TD></TR><TR><TD CLASS="quote">I was told that the car must have a clean title in order for this warranty to still be valid. Is that true?</TD></TR></TABLE>

This is true, i just went today and they said i have to pay for it since its salvage title, and it costs 125 just to look at it,

humboldtlude

quick tip for you guys. i got mine replaced for free cause it wasnt retracting. at first the guys at the dealership were trying to bullshit me, but as soon as i said "this is a safety issue for me and my GF" suddenly everything went smooth as silk.

so maybe it helps a bit if you go "hay! this is under warrantee, and its a safety issue!"

jamesGotSol

Thanks for the info all!

I realized after driving my del sol for 3 weeks that the seat belt buckles weren't securely locking. They'd click, and feel locked tight - but one random tug could pull it right out. I called around and got quotes from $100-$350 to replace them, then I found this forum and a few other links from google.

I called my local dealer, made an appointment for 3 hours later, got dressed, drove in, they said they "May need to order parts, sometimes it's a hassle". I offered to wait, walked next door to In & Out for a burger, walked back and they whistled over to me letting me know it was done.

Apparently the previous owner spilt something down the locks that stopped it from locking all the way. They had cleaned it out, added some lubricant, and inspected it again. He drove it over before I could get to the waiting room and I left. I was in and outta there in an hour. Four days of calling around getting quotes, then found out about the lifetime warranty and it was resolved within less than 5 hours at no charge.

WoooHoooo! Go Honda!
(edit: Robertson Honda of North Hollywood btw)

crazes

thats great thing to know i am going next weeek

Kronn 98SH

Definitely call around before you take your car into any dealership. There are 12 Honda dealerships within 30miles of my house.

Stealership A: didn't know anything about this service bulletin or the extended emissions warranty or the ignition switch recall. They also left an 18" screwdriver wedged between my gas and brake pedals, sticking up into my dash and shorting things out.

Stealership B: isn't familiar will all the bulletins or recalls but are still helpful and will look up anything you mention.

Stealership C: knows everything about every Honda car, but is an hour away.

VPUPPY

I had my 5th gen drivers side belt replaced. It was frayed due to normal use. I took it in, service adviser looked at it and ordered the part. BUT, when I went to get it install, the shop manager refused to replace it. I then made a big stink in their service area, demanded the customer service number. I called Honda customer service, reported my issue and what the dealer had said. They assigned it to a region service rep, who later agreed to replacing the belt. If they refuse and your car has a clean title, you should definitely contact Honda customer service.

Ri'can Luder

I called today and have an appointment on the 14th, I hope everything goes smoothly. Getting all 4 replaced on my 4th gen.

gehang

I just called my local dealer, told them my 1995 civic ex drivers seat belt does not retract, and I was wondering if it could be repaired or replaced. I didn't mention the wareenty or anything. He put me on hold and came back with $243 for the part, and $200 something labor, total almost $450!! I told him i'd call back, don't order the part yet.

I'm going to call the next closest and try mentioning the warranty right off the bat.

edit:
I called the second place: "I'm called about a warranty repair service, my seatbelt..bla bla... should be covered under warranty..bla bla... how long does the part usually take to come in?"

"We have to verify the problem, bring it and so we can look at it, maybe it needs adjusting not replacement."

I will stop by later today and post back tonight about how it went....

gotjnco

I went to Honda in Buena Park and they told me to F'off!!! What gives!!!