B18C4-T

I just want to thank these two companies. When assembling my turbo setup I used the muckman wastegate line kit and when we put the fitting in the Tial 40mm wastegate the fitting cut a hole in the wastegate diaphram. This was on a brand new wastegate and I called full-race then Tial and they have decided to warrantee the diaphram and are shipping it out to me 2 day air today. I can't say enough good things about these two companies.
It was installation error and they have both corrected it with no problems. The only wastegate or blowoff valve I'll ever buy again will be tial, in this industry customer service is king of all. They get a from me. Larry


edited for spelling

dennis

That's good to hear. Most people just bitch about bad service, but you hardly hear about the great service you've received.

FOrSfEd

I have dealt with both companys on a personal basis and I must say Full-Race give great customer service and technical help, and Tial with it being such a big company really makes you feel good when you need something they really come through. All I needed where a couple nuts and bolts for my Tial Bov and they came through with something so small

BoostedEG6

I agree most with B18C4-T... I have been dealing with Geoff and Todd at Full-Race for about 4-5 months now working out things to order my Top mount manifold, Tial 44mm waste gate, Traction Bars, 3'' tappered to 4" down pipe and a T3/T67 HO turbo. Everyone at Full-Race is very nice and I can say they have the best constomer service and great products!!!!! They will get my money agian for projects I will be working on.

integlspwr2k

iTrader: (3)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by BoostedEG6 &raquo;</TD></TR><TR><TD CLASS="quote">best constomer service</TD></TR></TABLE>

sorry chris, but i had to do it..

BoostedEG6

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by integlspwr2k &raquo;</TD></TR><TR><TD CLASS="quote">

sorry chris, but i had to do it..

</TD></TR></TABLE>

Focker........ you know what I ment!!! haha good times

alpha

I had problems with Motor Matrix Mike a long time ago and Geoff helped me out big.

Full Race

integlspwr2k

iTrader: (3)

oh yea most def..

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by BoostedEG6 &raquo;</TD></TR><TR><TD CLASS="quote">

Focker........ you know what I ment!!! haha good times</TD></TR></TABLE>

bigTom

i think full race's customer service sucks!

jk guys... they def. get a from us over here at nrg tech as well as my customers for their parts

0project dc2

iTrader: (1)

anyone have somethign to solve the muckman problem? i put it on my WG and the same **** happened.

integlspwr2k

iTrader: (3)

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by project dc2 &raquo;</TD></TR><TR><TD CLASS="quote">anyone have somethign to solve the muckman problem? i put it on my WG and the same **** happened. </TD></TR></TABLE>

whats the muckman problem?

B18C4-T

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by integlspwr2k &raquo;</TD></TR><TR><TD CLASS="quote">

whats the muckman problem?</TD></TR></TABLE>

If you screw the muckman kit in the wastegate the fitting hits the diaphram and rips it. We're going to put a spacer on the fitting so that it limits the amount that it screws into the wastegate. My new diaphram should be here tomorrow or Tues. then I can finally finish this 18 month build. Larry

Full-Race Geoff

thanks larry

B18C4-T

Not a problem, hopefully I can finish it soon. I have an appoinment with Tony for tuning in January then we'll see some numbers. Larry

AspectIndustries

aww ****... the diaphram. What bad is this to the WG?

* i actually talked to stans 6+ months back, and actually found out the screw was long , and it had prevented me from holding boost * and boost leaked... which had informed him about this....

But, about the diaphram.. What is this? ( yes, im not to techinical with this) I think ive torn mine, when this happen. (orange rubbery object in there?) Hope this isnt a bad thing? ( is this why all this time my MBC wont boost any further then the tial wg? )

wantboost

iTrader: (2)

yep, thatswhy

AspectIndustries

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by wantboost &raquo;</TD></TR><TR><TD CLASS="quote">yep, thatswhy</TD></TR></TABLE>

Sorry to jack thread, but any help, on what this does? &gt;_&lt; eRr... All this time, and thats why!!? hMm, muckman.. your a good guy.. but you suck!

Any idea where, I can replace this "diaphram" then? Purchased it from BEN@importparts....... 6+ months ago.. but seems as if i broke it the day i installed that "muckman kit"

But yes, I dropped by FULL-RACE shop this weekend, in pheonix.. LIKE WOW! Theyre very nice and Cool guys. To bad I couldnt stayed in town for long.

Full-Race Geoff

sorry i missed you man! on my way to NJ i went thru albquerque tho haha we will have to catch up again, come visit for the nopi race

AspectIndustries

<TABLE WIDTH="90%" CELLSPACING=0 CELLPADDING=0 ALIGN=CENTER><TR><TD>Quote, originally posted by Full-Race Geoff &raquo;</TD></TR><TR><TD CLASS="quote">sorry i missed you man! on my way to NJ i went thru albquerque tho haha we will have to catch up again, come visit for the nopi race</TD></TR></TABLE>

Fosho.. Its freezing *** here compare to phoenix... Kind of nice weather there ( for this time of the year).. But yea, next time..

When/where is the next nopi races?

Dengar

Its nice to see one of these kinds of threads.

Full-Race Geoff

its in march, i think march 14th or so cant remember off the top of my head. should be a good race tho!

it sounds like your torn diaphragm is really the issue there. The diaphragm is really what keeps the pressure differential in the wastegate, and what controls the valve. If its torn there is no valve control, and no pressure differential, just one uniform pressure, which is basically the same as having jsut the wastegate spring and no boost control at all

B18C4-T

Yeah, a hole in the diaphram will definitely cause boost creep problems. I'm planning on boosting 28lbs if I keep hondata, if I can go Neptune it'll probably be around 35lbs. With the boost that high I can't risk anything. Larry

AspectIndustries

Darn, any idea where i can purchase one? trouble after trouble with the muckman kit.... eRr! Never knew, after resolving the boost problems with the m kit... now the diaphram is dead! eRrr...

But yea, you guys know where I can get a replacement?

B18C4-T

I called Tial and they took care of it. I had to go to their website and then look up the number in the yellow pages online. Larry

SOHC_MShue

why did you guys need the kit? My 38mm wastegate came with the fittings for vac lines.