I Am Si Guy

well i decided to buy some new daily wheels from yellowbananaitr who is a vendor on here

the thread here for the wheels

http://www.hondamarketplace.com/show....php?t=2887879

they are supposed to be BRAND NEW perfect, ready to go right on the car with no problems...but that's where we have a problem.

i paid on the 22nd of february and i had got 2 of the wheels on february 28th and the 2 others the day after on tuesday march 1st. i opened them up, looked around at them but left in the box, all looked fine so i left them there until my tires came in from discounttiredirect.com. well this past saturday i had the tires mounted and balanced and monday morning i was in my garage moving some stuff and moved the wheels out of the way, and i noticed one was completely flat. i decided to take it to the tire shop the day after to check it all over and all this . well i had the guy fill it up and put it in the bucket to check to see if the tire had a hole or something...well turns out after further inspection the wheels had holes in them where the spokes meet the inside of the barrel. i had to pay the tire shop to check the leak and then dismount and i have contacted the seller and he says he wants me to send him a wheel FIRST then he'll send mine and me living in florida, i wouldn't have my wheel for 2 weeks. i have paid over $40 out of pocket to have he tire shop do this + silicone to try and fix the leak. instead of being a good seller and helping the customer get the problem solved the right way and quickly i get nothing but the run-around. a paypal dispute will be opened right away if a new wheel is not shipped to me ASAP and me refunded money for what i have been having to do, to this so-called brand new wheel that should have been inspected from day one. sorry but i won't stop until this is resolved and i get what i deserve which is a new wheel in perfect condition.

a picture of the pitting and holes in the wheel, never mounted on car or anything...still brand new, marked by the guy at the tire shop right after it was bubbling hard



there is a pic where the guy at the tire shop marked it...it's not only that spoke, 3 other ones have the same thing. these are supposed to be BRAND NEW, seems like they weren't even inspected before sent to me. now they are telling me i have to send that wheel back and pay out of pocket and they will send me another one after inspection. this isn't like a little box of spark plugs or something, it's a big *** wheel that has to be shipped in a box and they're expecting ME to pay for it. they're in cali and i am in florida so the it'll take a week to get there and a week back and the wheels on my car are sold. so i can't even dismount and send out even though the buyer paid 2 weeks ago.

the seller "yellowbananaitr" also said to me "how do i know you didn't do that?" .... i wouldn't even know how to put holes like that in a damn wheel...i've asked numerous times for them to express me a wheel and once i get it, mount and balance and check it out to make sure there are no leaks i will ship them the old one back. i have filed a paypal claim already and the lady i spoke to on the phone already said if they don't send me a new wheel by the 18th i will be getting my money back.

is this how people do business now? accuse the buyer...a damn customer who pays them for merchandise of damaging a wheel somehow in a way i couldn't even see how i would damage it. why would i want to do this and cause a big inconvience with me having to go back and forth to a wheel shop, the seller and the buyer of my wheels not being able to get his wheels till this problem is resolved (the buyer is a very understanding person though and i thank him for that).

i just want a new wheel that works perfect and i will end the dispute with paypal, but until then it stays. and i don't send anything out until i receive my new unfaulty wheel.

I Am Si Guy

Still no resolution. Horrible seller...not even responding to emails from me anymore.

I Am Si Guy

This company is pure comedy.

I paid $570 originally for the wheels...then $60 to mount and balance...then $40 to dismount and check the rim...now they want me to dismount all for $32....then ship back for $80-100. So I'm paying close to $800 and they want to refund me $570 so I just lost $230ish because of them sending me a defective wheel. What sense does this make?

I made it clear to them...send me a new wheel or just send me $142.50 the price of a wheel so I can have the holes welded in and fixed at the wheel shop.

Its too bad the manager/supervisor has yet to contact me and speak to me 1st hand.

hrs-parker

iTrader: (3)

sounds like shitty business..i think (vtekkid, witz, yellowbananaitr) are all one or deal from the same business. They all know eachother from what i know and all suck. I have had bad experiences with witz and vtekkid. Both shitty *** business from both. glw yours

I Am Si Guy

Sucks man...I think they're all the same company just different sales people. Damn shame I live in FL and not there...I would take my *** there and raise hell. Trying to get a couple people I know to head over there.

All I want is $142.50 the price of a wheel to fix it...shame they won't refund me that on cause of a mistake on their end and make me happy and fix the problem the way it should be fixed.

BSERIEuS

from the outside looking in...

you should have inspected the wheels once you've received them. (i usually do when i get overnight parts from japan). also...theres no real way to prove that he sent them to you that way or that they didn't get damaged during delivery which is highly unlikely. judging by his customer service or lack there of, your inspection prior to wheel install probably wouldn't have mattered. either way...you're in a shitty position.

now, i'm not calling you a liar at all. i think that you should get reimbursed or at least have shipping covered on their part.

hope the seller chimes in and this can get resolved.

I Am Si Guy

I definitely see what you're saying. When I got them...I just opened top of the box and made sure they were there and they were the right wheels and left them. I didn't even mount on tires for a few days cause the car was at the shop getting a lot of engine work done so it wasn't even necessary. I did email and try calling right away at the shop when I was told the bad new.

From day 1 I never wanted a refund for my wheels or anything...I just wanted a new wheel sent to me that was perfect and then I would send the defective one once I could confirm it was a good wheel and not another defect.

I have no idea how I would even cause those holes...looks like a defect in the mold when the metal was poured in.

I just want $142.50 which is the price of the 1 wheel which is more than reasonable and I really believe I should be refunded that no questions asked. I will have the wheel shop just fill in the holes with weld and they quoted me around that so...like I said. $142.50 is what I want and I will never deal with them again and drop the Paypal dispute.

vtecdc4

you definatley deserve a refund

I Am Si Guy

Yeah I know I do.

0yellowbananaitr

Ok here we go again. I'm going to try and re-explain this whole situation from THE OTHER SIDE. So far you've managed to change the situation to only your point of view and therefor everyone is on your side. Lets try this from the FACTS this time.

You made an order with us and then on arrival had the wheels mounted WITHOUT checking the condition of the wheels. Now I'm not going to blame you for not checking as you would expect to receive perfect wheels. Now I don't know how you came to the conclusion that the wheels were defected from the start WITHOUT KNOWING the packing procedure here. Did you receive center caps? How do you think those center caps got INTO THE BOX? We open and INSPECT every box going out. Not only that but we use a Strap machine to Attach the straps and put Fragile stickers on the box. Saying they were defective from the start WITHOUT any proof don't you think that's a little biased? Got no one else to blame?

Another thing. In my previous post I said "How do i know you didn't damage it" That was not me pointing my finger at you. That was me trying to explain where/how I would know where the damage came from. Upon the wheel leaving this facility, it goes through a shipping courier, then to you, then to a wheel shop who mount/balanced it. Now out of those are you saying there was ABSOLUTELY NO CHANCE of it being damaged from ANY of them? You are DEAD SET on putting this in the Defective category without ANY proof. You literally just pointed your finger and said "Hey they were defective" and we're just supposed to say oh ok? I understand Customer service....I've offered it to this guy MANY times. Basically the OPTIONS I GAVE HIM WERE NOT TO HIS APPROVAL. SO HE MAKES HIS OWN DEMANDS ON HOW HE WANTS HIS SERVICE. Just because you don't approve of a policy doesn't mean you can go about and change it. From the minute you told me the wheel was damaged all I wanted to do was replace it for you. I told you exactly how that was going to happen. You on the other hand didn't agree on it. You then opened a PAYPAL DISPUTE. Let me tell you something...when I looked at the case you opened on paypal it gave me 4 options.

1. Refund buyer full amount (Let him keep the product) <== not in paypals exact words
2. Refund Buyer Full amount and have items shipped back
3. Partial Refund buyer $200 (Let him keep the Product)
4. Escalate Dispute to Claim.

Those were the only options paypal gave ME when YOU opened the DISPUTE. So I said I'd rather NOT deal with you and chose Refund full amount and have the items shipped back to me. NOW LETS GET THIS STRAIGHT CAUSE I THINK YOU NEED TO OPEN YOUR EYES. YOU opened the dispute...did you think I was just going to refund you the whole amount AND let you keep the wheels? What was my original option to you? Send me back the wheel and I'll send you another. Did you think that I was still going to let you keep the wheels AND refund you just cause you opened a dispute? What did you think was going to happen? Here's another thing for you to understand...YOUR NOT THE ONLY ONE LOSING ON THIS DEAL. Who do you think has to pay the shipping to you? IF you had returned the wheel I would have to pay to ship them BACK to you. You mounting and balancing the wheels has ABSOLUTELY NOTHING ZERO ZILCH TO DO WITH ME. I don't get why you would say I have to pay for this service that I DON'T EVEN PROVIDE. Does my ad say Wheels + free shipping + I'll pay for your mount/balance? You don't want to take any responsibility for NOT checking the wheel yourself and Paying to have it mount/balanced? When you buy clothes at a store do you even try it on before buying it? when its the wrong size who do you blame? the store for selling something to you that you obviously didn't try on? cause that's what your literally doing here. You are passing blame and taking absolutely no responsibility at all. You made the decision to also Silicone the damn wheel without first getting in contact with me. Then you go and try to get me to replace a wheel you didn't inspect yourself, that you decided to silicone yourself, and putting ALL of the blame on me. If you had told me from the start the wheel was defective upon ARRIVAL I woulda made a shipping label for you to send the wheel back to me and I woulda paid for shipping back. That's how the policy works for crying out loud, but that's not the case here right? You want me to ship you a wheel first by EXPRESS, pay for your mount/balance THEN you'll send me back the original wheel...repeat that and tell me this doesn't sound ABSURD.


When you buy a sandwich, you take a bite and say its disgusting, you don't get your money back...you know why? cause you took a bite of it already......... When you purchase a product from target/walmart, And its the wrong size and you want to EXCHANGE it, Do you walk into Target WITHOUT the product and tell them you want to take the right size home first to make sure it fits then come back with the other? Absolutely NOT. THIS IS LITERALLY COMMON BUSINESS PRACTICE. And here's the KICKER.....MILLIONS of people got Netflix accounts, they don't send you the next movie on your Queue UNTIL YOU RETURN THE ORIGINAL ONE THEY SENT. Come on man, you just don't agree with the policy and you are literally threatening me to spread Half Truths throughout every sales thread I make AND To those who aren't even involved. Look at your signature....what do those other sellers even have to do with me. You literally came to a conclusion that we are all working together and made the decision to make it your signature WITHOUT ANY PROOF OF ANYTHING. LOLOOLOLOLOL Here's one for you all..."this guy here scammed me..don't do business with "I am Si Guy" he's a craigslist scammer and paid me with a money gram and took my product." How's that? See I can do it too. Your whole argument has been NOTHING but dishonest accusations and your literally tarnishing reputations of sellers that have nothing to do with the deal. Does that alone not tell ANYONE that he will literally say/do anything to put the blame on ANYBODY.


Anyways I'm tired of this debate about what's wrong and what's right. You want me to ship you a wheel first..that's not gonna happen.

What I will do for you is PAY for a shipping label so you can ship the item back to me. THEN I WILL PAY TO HAVE IT SHIPPED BACK TO YOU. I will email you a shipping label, after I receive the product I will ship it out the SAME DAY as long as I receive it before 4pm PST. Look above at what I just wrote. I repeat I will ship it back the SAME DAY it arrives back. Just like how I shipped your order the SAME DAY you paid.
No it won't be going Express. No I won't be paying for your unmounting. No I won't pay for your Gas going to the tire shop. Take some responsibility for your own actions. For everyone reading this let me know if the option I provided for returning the wheel acceptable. I'm here to provide customer service to the best of my ability, I'm not here to be taken advantage of with the motto "the customers always right" The customer can say anything he/she wants. But the facts don't lie.

I Am Si Guy

Enough with your crap. $142.50 back in my Paypal or I keep the claim. And it will not go away. I don't send a thing back to you before receiving money. I'm not reading that entire stupid essay you wrote, you sound very professional, I'm sure you're going to get a lot more business.

I Am Si Guy

So let me get this right...whenever YOU personally buy brand new wheels you take them out and inspect the inside of the spokes, and check for little holes? I mean they are BRAND NEW, so they should be good to go and have NO problems concerning leaking air, balancing or anything of that sort.

Look at the damn picture, how is there ANYTHING I could do or anyone could do to cause those holes? Those are a MANUFACTURER DEFECT. I have a friend who is a welder and a wheel fixer and he even said THAT is from the factory when it was poured into the mold. You have got to be a complete moron to think that a PERSON could cause holes like that...

Stand behind your product and give me a refund on that one wheel or else I will keep badmouthing your company like you guys deserve.

As far as silicone...if you knew anything you would know silicone does not harm ANYTHING...it can come off just as easy as it goes on. So you're telling me everyone who builds BBS wheels or anything 3 piece that reseals them with silicone ends up destroying the wheel and its value? You really have the dumbest points I have ever seen and you sound anything but professional in this. I will make sure you do not get any more business from anyone on here or NWP.