I know it might be overboard, but I really needed to take care of something back home (I'm overseas) , and had no other choice but to use an online money transfer service... Western Union appeared to be the cheapest of course, so... The following is a response (a bit much, but it screwed me, after already having used their service with no problem) to an issue I had regarding their company. I had already tried calling their helpline, but at $2.50 a minute, and being on hold, my 7 dollar phone cards that last but a few minutes were killing me. AAaarrgghh... I kindly request an e-beer and someone else to argue with... Please someone tell me Obama is the best candidate to take my mind off of this.
(My reply to the email below)
WTF do you mean blocked? I am serving our great nation in the defense of our freedom and you block my card?? I have issues to deal with at home, such as paying bills and taking care of my family, but due to "validation criteria" I cannot support things I need to get done? What exactly is your validation criteria? Can you link me to the web page that spells it out for me? I will make every attempt to meet said criteria, until then, two thumbs down for western union... My debit/credit card company "USAA", a staunch supporter of the U.S. Military and those serving overseas has never given me grief over transactions from this side of the pond. Please respond, I would like some answers. If I do not receive a response, your message will be loud and clear... you do not support those who defend our nation... I apologize for being blunt, but so be it, I'm angry, and flying off at the mouth.
Bud Baylis, protecting my family and your future.
--- On Fri, 7/18/08, CUSTOMER SERVICE <email@example.com> wrote:
From: CUSTOMER SERVICE <firstname.lastname@example.org>
Subject: RE: Web Site Issues and Comments (#xxx)
Date: Friday, July 18, 2008, 10:26 AM
Thank you for contacting Western Union. We are writing regarding your inquiry.
The error code U8201 means that your transaction did not meet our validation
criteria and we are unable to complete your transactions via the website. You
may send your Money Transfer from any one of our Agent locations in cash. Your
credit/debit card has been blocked by Western Union for further use through
Western Union only, you may use this card for any other purposes. We apologize
for any inconvenience.
For your security and to protect the integrity of our Money Transfer service,
we do not divulge specific criteria factors for acceptance or rejection of
individual credit/debit card requests. Please accept our apology for this
If you have any additional comments or questions, please do not hesitate to
contact us at email@example.com
Customer Service Representative